Beta alert! Say hello to Service Health Monitoring!

Related products: Freshservice
Beta alert! Say hello to Service Health Monitoring!

Alerts are awesome. But they provide only a teaser of sorts to issues plaguing your organization’s digital infrastructure.

Transcend to Service Oriented Operations (SOO) with Freshservice Service Health Monitoring – now in Beta:

  • Look through the same lens as your end user
  • Identify tickets affecting business and technical services
  • Prioritize working on services with the maximum impact

Meet and exceed service level agreements with this user-centric perspective. Discover the ‘what’ of a service to decode ‘how’ to fix it best.

Note: You need to enable the Alert Management module to be able to start using Service Health Monitoring.

Learn more

Btw, if you are keen to get more involved, head to Let’s Build ITOM – a channel to easily get your feedback across to us. Watch out for frequent updates!