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Replies posted by lekhaj

5 Replies

L
Contributor
lekhajContributor
posted in Archives - Freshdesk

Can we search for tickets with a specific Source field & a given tag using the API

Freshdesk support gave me this answerhttps://{domain}.freshdesk.com/helpdesk/tickets/view/View_ID?format=jsonfor now its working have to try on more data Thank you guys, it will be more helpful if forms is active :)

5
aravind.sundararajan
Skilled Expert
6 years ago
V
Contributor
vijay.shankarContributor
posted in Archives - Freshdesk

How to use Custom Views in API

Freshdesk support gave me this answerhttps://{domain}.freshdesk.com/helpdesk/tickets/view/View_ID?format=jsonfor now its owrking have to try on more data Thank you guys, it will be more helpful if forms is active :)

12
aravind.sundararajan
Skilled Expert
5 years ago
L
Contributor
lekhajContributor
posted in Archives - Freshdesk

Can we search for tickets with a specific Source field & a given tag using the API

and there is a small problem, I posted it on your link alsoCan anyone please post the exact curl request to be made, I tried shal request but it is showing "HTTP/1.1 406 Not Acceptable error"the exact request I made was `curl -i -H "Accept: application/xml" -u API_KEY:X https://{domain}.freshdesk.com/helpdesk/tickets/view/View_ID`I also tried using `curl -i -H "Accept:application/xml" -u API_KEY:X "https://{domain}.freshdesk.com/helpdesk/tickets.xml?filter_name=View_name&page=1"`

5
aravind.sundararajan
Skilled Expert
6 years ago
V
Contributor
vijay.shankarContributor
posted in Archives - Freshdesk

How to use Custom Views in API

Can anyone post the exact curl request to be made, I tried shal request but it is showing "HTTP/1.1 406 Not Acceptable error"the exact request I made was `curl -i -H "Accept: application/xml" -u API_KEY:X https://{domain}.freshdesk.com/helpdesk/tickets/view/View_ID`I also tried using `curl -i -H "Accept:application/xml" -u API_KEY:X "https://{domain}.freshdesk.com/helpdesk/tickets.xml?filter_name=View_name&page=1"`

12
aravind.sundararajan
Skilled Expert
5 years ago
L
Contributor
lekhajContributor
posted in Archives - Freshdesk

Can we search for tickets with a specific Source field & a given tag using the API

Thank you for Replying very soon.

5
aravind.sundararajan
Skilled Expert
6 years ago

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