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Replies posted by davem

7 Replies

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Apprentice
vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery

M

I am trying to use this theme, but it is not working... The page-layout.txt is almost empty, and I think there should be more there. Any chance of getting some help with it? Or is anyone using this theme that can take a look at their page-layout box and see if there is content there?Thanks,David

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Community Debut
7 years ago
V
Apprentice
vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery

M

Hey John, Thanks for replying... I checked my "Ticket List" field and it matches the default. I still think the page layout is most likely the problem. The whole thing is just" {{ header }}         <!-- Notification Messages --> {{ page_message }} <div class="c-wrapper">    {{ content_for_layout }} </div>   {{ footer }}"Would you mind checking what yours looks like?Thanks,David

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Community Debut
7 years ago
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Apprentice
vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery

M

I guess page layout isn't the issue...Everything below the header looks like the classic Freshdesk theme and there's not any search bar at all :-(. Screenshot below...

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Community Debut
7 years ago
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Apprentice
vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery

M

John,I decided to delete everything and re-copy and paste from the zip... And it worked... So now I feel like an idiot because it was a copy and paste error the whole time.I do appreciate your willingness to help,-David

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Community Debut
7 years ago
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Apprentice
vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery

M

It looks like the icon and background graphics all disappeared from where they were hosted. Does anyone know where to get them? (You can see they are gone if you try to preview the theme).Thanks,David 

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Community Debut
7 years ago
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abhishek.dhulipudiApprentice
posted in FreshThemes Gallery

Freshdesk Support Portal Theme

Is there anyway to change the text on the links in the main navigation bar. So to change "Forums" for example. Or to add a couple more links to that bar?Thanks,David

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Community Debut
3 years ago
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Apprentice
abhishek.dhulipudiApprentice
posted in FreshThemes Gallery

Freshdesk Support Portal Theme

Thanks Aravind,But that seems to be what I already tried, but isn't working...My code:<nav class="page-tabs" >   <a data-toggle-dom="#header-tabs" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a>   <div class="nav-link" id="header-tabs"> <a href="/support/home" class="{% if tab.tab_type == portal.current_tab %}active{% endif %}">Home</a> <a href="/support/solutions" class="{% if tab.tab_type == portal.current_tab %}active{% endif %}">Solutions</a> <a href="/support/discussions" class="{% if tab.tab_type == portal.current_tab %}active{% endif %}">Announcements</a> <a class=" " href="/support/solutions/folders/5000109661">PPU Videos</a>   </div> </nav>And what my header bar looks like:

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Community Debut
3 years ago

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