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Replies posted by bmercer

5 Replies

B
Contributor
bmercerContributor
posted in Archives - Freshdesk

Freshdesk unresponsive

Since I have still not seen any explanation or information about the downtime, I've submitted a ticket asking for more information.  

8
A
Contributor
8 years ago
R
Apprentice
renatoApprentice
posted in Archives - Freshdesk

Removi o Acesso de Administrador do Sistema

Not sure I really understand the question, but it sounds like you're saying the administrator of the system removed themselves as an administrator. As far as I know that's not possible. 

2
aravind.sundararajan
Skilled Expert
6 years ago
B
Contributor
bmercerContributor
posted in Archives - Freshdesk

Anyone else having problems with the search function?

When I reported this problem it turned out to be some sort of cloud hosting problem which affected only a subset of customers. It could be the same thing is happening to you. Maybe mention that and see what they come back with. 

6
anirudh.narasimhan
Contributor
7 years ago
S
Contributor
seri0uslysecur1tyContributor
posted in Archives - Freshdesk

Freshdesk Security Issue: What are they hiding?

Nice example of how to respond politely to a hostile customer.

16
H
Contributor
6 years ago
S
Contributor
seri0uslysecur1tyContributor
posted in Archives - Freshdesk

Freshdesk Security Issue: What are they hiding?

...and a spammer/scammer piggybacked on my response with a broken spam link for some awful online casino scam. Way to go, incompetent spammer/scammer.

16
H
Contributor
6 years ago

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