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Replies posted by bharath.chakravarthy

6 Replies

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Apprentice
wayneApprentice
posted in Archives - Freshdesk

Clumsy delay while loading popup widget

Hi Wayne, Thanks for reporting this to us.  We've converted your post as a ticket on our end and are looking into it. We'll get back to you at the earliest, once we have further updates.  Regards, Bharath R.   Check your ticket status - https://support.freshdesk.com/support/tickets/860408  

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M
Contributor
7 years ago
P
Apprentice
pankaj.goelApprentice
posted in Archives - Freshdesk

invoking freshdesk chat from a custom icon (instead of default chat widget - which is too wide for my site

Hi Pankaj. Could you please have a look at this solution article? We believe that this would help you customise the chat widget similar to what you're looking for. Hope this helps. 

3
D
Community Debut
4 years ago
G
Apprentice
gregg.casilloApprentice
posted in Archives - Freshdesk

Harvest Integration?

Hello Gregg, We don't have any issues pertaining to the Harvest integration as of now.  I'd love to have a look at your settings but as it might contain sensitive information, it might be better to take this forward via email. I've initiated an email thread that I'd request you to reply to. Cheers!

1
bharath.chakravarthy
Skilled Expert
7 years ago
P
Apprentice
pallavidApprentice
posted in Archives - Freshdesk

C# code to create ticket with attachment and custom fields

Hi Pallavi / Andrew, I've attached a sample C# call that will help you 'Create a ticket with Attachments and Custom fields'. I hope it helps :)  Cheers! 

4
bharath.chakravarthy
Skilled Expert
6 years ago
C
Apprentice
ClarefoxApprentice
asked in Freshdesk – Manchester User Network

Need a Freelance Expert to set us up!!

Hi Clare, I hope you’re well.Your question around the Freshdesk ‘optimisation’ looks like an interesting project for our Professional Services team. We have tonnes of experience with our in-house product experts who can help with a Health Assessment, followed by a thorough optimisation of your Freshdesk setup. In the process, we will also enable you and your team to carry through ANY and ALL changes in the future. If you’d like to know more, you can reach out to me on bharath.chakravarthy(at)freshworks(dot)comAlso, it’s great news that you’re looking into our Freshsales suite. I’m assuming you’ve already signed up for our free trial, and as a next step, would you be interested in a demo of the tool to see if it fits your needs?Cheers,Bharath Hi Manchester Group.  Could anyone advise me how I can hire a freshdesk expert to set us up?  Honestly i find all this confusing and just need it correct from the start so seeking a expert for a freelance project.  Also looking into the fresh sales

3
C
Apprentice
1 year ago
C
Apprentice
ClarefoxApprentice
asked in Freshdesk – Manchester User Network

Need a Freelance Expert to set us up!!

Oh! Did I mention we have a team based out of the UK who can visit you in person during the Freshdesk optimisation project as well?  Hi Clare,  I hope you’re well. Your question around the Freshdesk ‘optimisation’ looks like an interesting project for our Professional Services team. We have tonnes of experience with our in-house product experts who can help with a Health Assessment, followed by a thorough optimisation of your Freshdesk setup. In the process, we will also enable you and your team to carry through ANY and ALL changes in the future. If you’d like to know more, you can reach out to me on bharath.chakravarthy(at)freshworks(dot)com Also, it’s great news that you’re looking into our Freshsales suite. I’m assuming you’ve already signed up for our free trial, and as a next step, would you be interested in a demo of the tool to see if it fits your needs? Cheers, Bharath Hi Manchester Group.  Could anyone advise me how I can hire a freshdesk expert to set us up?  Honestly i

3
C
Apprentice
1 year ago

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