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Replies posted by swhitcher

2 Replies

A
Apprentice
asmalserApprentice
posted in Archives - Freshdesk

User provisioning connector for Azure Active Directory

Aaron -- If I understand correctly what you are proposing, I'd be all for it.  Just to be sure, would this create a 'customer' entry in Freshdesk for all of our users in AAD, and populate all of their relevant details (name, phone number, email, etc) in freshdesk using the info from AAD? Also, would it perpetually sync user info from AAD, so that changes made to a user account in AAD would be reflected in Freshdesk as well?

4
S
Community Debut
6 years ago
S
Contributor
swhitcherContributor
asked in Apps and Marketplace Integrations

What happened to the Connectwise Control Freshservice integration?

Connectwise tells me that they’ve been in touch with Freshservice and the integration was supposed to be added back to the marketplace on the freshservice side, but it’s not showing up so far.  Could anyone from Freshworks comment on this? 

1
S
Contributor
1 year ago

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