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Replies posted by hugo.pascal

4 Replies

H
Contributor
hugo.pascalContributor
posted in API and Webhooks

Create note / ticket with json file attachment

Hello Aravind,I found the solution but I think it's impossible in Json to send more of 1 file :$data = "";$eol = "\r\n";$mime_boundary = md5(time()); foreach ($params as $key => $value) { // Attachments if ($key == "files") { foreach ($value as $key => $file) { $data .= '--' . $mime_boundary . $eol; $data .= 'Content-Disposition: form-data; name="attachments[]"; filename="' . $file['name'] . '"' . $eol; $data .= "Content-Type: " . mime_content_type($file['path']) . $eol . $eol; $data .= file_get_contents($file['path']) . $eol; } } else { $data .= '--' . $mime_boundary . $eol; $data .= 'Content-Disposition: form-data; name="' . $key . '"' . $eol . $eol; $data .= $value . $eol; }}$data .= "--" . $mime_boundary . "--" . $eol . $eol;$header[] = "Content-type: multipart/form-data; boundary=" . $mime_boundary;$ch = curl_init($url);curl_setopt($ch, CURLOPT_POST, true);curl_setopt($ch, CURLOPT_POST

6
S
Community Debut
4 years ago
H
Contributor
hugo.pascalContributor
posted in Archives - Freshdesk

Create a reply for the customer

Hello Aravind,Thanks for your help ! I wasn't looking at the right parameter.Regards,Hugo

2
H
Contributor
5 years ago
H
Contributor
hugo.pascalContributor
posted in API and Webhooks

Create note / ticket with json file attachment

Hello Aravind,Thanks for your solution.I am now stuck to create a new ticket with multiple files.In my parameters :array (size=9) 'custom_fields' => array (size=2) 'cf_order_number' => string '1772684' (length=7) 'cf_model' => string '2913711' (length=7) 'subject' => string 'Sinister' (length=8) 'description' => string '785785' (length=6) 'email' => string 'test@ŧest.com' (length=24) 'priority' => int 1 'status' => int 2 'attachments[0]' => string '@/filer/data/upload/fo/912616/74fa5e2cbcff35860eea50b1575d4017.jpg' (length=66) 'attachments[1]' => string '@/filer/data/upload/fo/912616/b9121362d89879fc15c22bae3be077d0.jpeg' (length=67) 'attachments[2]' => string '@/filer/data/upload/fo/912616/e241ae160115a325bb2fb50cdfc5bdb5.jpg' (length=66) The return message is : public 'message' => string 'We're sorry, but something went wrong.' (length=38)"attachments[]" can only be a String, by I need to send several images.Do yo

6
S
Community Debut
4 years ago
H
Contributor
hugo.pascalContributor
posted in API and Webhooks

Create note / ticket with json file attachment

I see this in the API documentation :The Content-Type should always be multipart/form-data for create/update requests with attachments.So, I think it's not possible

6
S
Community Debut
4 years ago

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