Replies posted by Gowrirao
As a customer, I believe most brands I love to repurchase and I keep engaging with have hit the sweet spot right between an awesome product and an amazing CX. While we cannot come to a concrete conclusion that Price doesn’t matter at all, I can observe that people are willing to overlook the price factor when the value offered is worth it! P.S - Can’t stop thinking about Netflix when on this topic. Anyone else completely hooked on Netflix?
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