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Replies posted by Martin456

2 Replies

TheMat
Apprentice
TheMatApprentice
asked in Marketing Automations

How to set-up download/lead magnet

Hello,  Greetings from the Freshworks Community!  Please find the step-by-step journey configuration to achieve this use-case,  The trigger here would be a page visit and you can declare the UTM parameter for the form submission. For example, upon form submission, you can capture the “UTM Source” as “the form name” and the same can be used as a trigger.  The action here would be sending an email upon the submission, wherein you can add your email template with the report link.    You can also refer to this support article for a detailed explanation on the custom events - https://crmsupport.freshworks.com/en/support/solutions/articles/50000003013-what-are-the-marketing-events-that-are-captured-as-system-events-  https://apkcalm.com/ I hope this helps.  Do check these out and let me know in case of any further queries, I’ll be happy to help out.  Have a great day!  Thanks man. It solved my problem.

4
alexhood
Community Debut
6 months ago
D
Apprentice
Doug WilliamsonApprentice
asked in API and Webhooks

Is there a way to import entries into Time Tracking?

One option is to explore the Freshdesk Marketplace, which offers a variety of apps and integrations that extend the capabilities of Freshdesk. You can search for time tracking or data import/export apps that may provide the functionality you require. Keep in mind that the availability and specific features of these apps may have changed since my knowledge cutoff, so it's best to check the Freshdesk Marketplace for the most up-to-date information.Alternatively, if you have programming skills or access to developers, you can consider using Freshdesk's APIs to build a custom integration or script that imports time entries into Freshdesk. The Freshdesk API allows you to interact with the system and perform various actions programmatically, including creating time entries.To get started with the Freshdesk API, you can refer to the Freshdesk Developer documentation, which provides detailed information on the available endpoints and how to authenticate and make requests to the API.Also, have

4
antenia
Community Debut
5 months ago

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