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Topics started by denise.williams

3 Topics

D
Contributor
denise.williamsContributor
posted in Archives - Freshdesk

Emails and Ticket

We are receiving emails for tickets before the tickets.The added replies are slow to send to my users.  

6
aravind.sundararajan
Skilled Expert
6 years ago
D
Contributor
denise.williamsContributor
posted in Archives - Freshdesk

Notification Emails

The notification emails for new tickets are not being sent.  This is the second day in a row.  

1
aravind.sundararajan
Skilled Expert
8 years ago
D
Contributor
denise.williamsContributor
posted in Archives - Freshdesk

All Ticket Feature

Now why do I have to enter a time period to view all the all tickets?  Before, all you had to do was click backwards or forward and now?Now the select time period date range has to be edited.  Annoying.  Can you folks stop changing things about Freshdesk that actually work? Stop it. 

1
aravind.sundararajan
Skilled Expert
6 years ago

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