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Topics started by anishkumar

4 Topics

A
Contributor
anishkumarContributor
posted in Archives - Freshdesk

Error while running "fdk validate"

I have created my first serverless app by following the steps in freshdesk document, while trying to validate using command 'fdk validate' facing the below errorValidation failed due to the following issue(s):server/server.js::2: Parsing error: The keyword 'const' is reservedMy server.js code:'use strict';const unirest = require('unirest');exports = {  events: [    { event: 'onTicketCreate', callback: 'onTicketCreateHandler' }  ],  // args is a JSON block containing the payload information.  // args['iparam'] will contain the installation parameter values.  onTicketCreateHandler: function(args) {    console.log('Hello ' + args['data']['requester']['name']);  }};

7
R
Community Debut
5 years ago
A
Contributor
anishkumarContributor
posted in Archives - Freshdesk

How can i get data of a recently created notes in a ticket?

I am trying to read the data whenever a new notes is added to a ticket. I have tried ticket.notesClick and ticket.addNote both the events doesn't give any details about the notes that have been created.

3
M
Community Debut
6 years ago
A
Contributor
anishkumarContributor
posted in Archives - Freshdesk

Events API - ticket.submitClick

Hi, am trying to get notes data of a ticket whenever a new note is added to it, for that am using ticket.submitClick Event, but am ended up with "Invalid Event" error. This is my code. var eventCallback = function (event) {     console.log(event)  }; client.events.on("ticket.onSubmitClick", eventCallback);

4
R
Contributor
6 years ago
A
Contributor
anishkumarContributor
posted in Archives - Freshdesk

How can i include npm libraries in my app?

I am trying to request an HTTPS link which needs to be authenticated, so i am tried to use Buffer("myapikey").toString(base64) but i coud'nt include buffer package, I have tried require("buffer"), it doesn't work.

1
A
Contributor
6 years ago

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