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Topics started by DougAtBHB

2 Topics

D
Apprentice
DougAtBHBApprentice
asked in API and Webhooks

API Rate Limit Errors (429)

I have a script that uses the v2 tickets endpoint to return tickets updated since a specific point in time.  The script loops through each ticket returned and, for each, calls the time_entries endpoint to retrieve its time entries.Examining the return headers on the very first API call to get the list of tickets reveals a rate limit of 120 and remaining count of 119. However, the first time the script calls for time entries (on the very first ticket) the API returns a 429 error. Presumably, this would be the second call from a rate limit perspective.We have no other apps using the API key. We are on a Pro plan.Any help would be greatly appreciated. 

3
D
Apprentice
3 months ago
D
Apprentice
DougAtBHBApprentice
asked in Apps and Marketplace Integrations

Error 403 when calling the project tasks endpoint

I am successfully retrieving projects using the project API endpoint. When I attempt to retrieve each project’s tasks using the project task endpoint, I get a 403 error which indicates insufficient permissions.The URI I am using is /api/v2/projects/projectid/tasks.Any help is appreciated.

0
D
Apprentice
3 months ago

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