Location Field Mandatory on Form but not appearing in Ticket

  • 20 March 2024
  • 1 reply
  • 23 views

Badge +1

Hi

On our form for an issue submission we have a mandatory field call Location and its Data Source is Locations, however, it does not pull the submitted data through to the ticket. Any ideas please?

 


1 reply

Userlevel 6
Badge +11

Hi.

That’s a little bit odd.

I’d suggest to submit a support ticket for faster resolution directly with Freshworks supports, as it may be something in your instance.

 

Regards,

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