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Hi,

 

There is a problem to create tickets :
We are sorry. You have been restricted from accessing this helpdesk page.

https://proginelectricite.freshdesk.com/

Can you please help fix it ?

Best,

Flo

Hi ​@supereight_ch 

Looks like there is an issue with Ticket creation from your customer portal. We have made changes in the backend and that should be fix the issue. I have also raised a ticket on your behalf.
Ticket Id :- 17404335

You can also drop an email to support@freshdesk.com and we would check this for you.

We look forward to hearing back from you.

Thanks :)

Thank you, works like charm now.

Getting restricted from a helpdesk page can be frustrating. It's always a good idea to check your permissions or reach out to the support team for assistance. For more troubleshooting tips, check out HekateSwitch for helpful resources!

Glad to assist ​@supereight_ch :) Please feel free to reach out to us here or support@freshdesk.com and we would be happy to assist you.

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