Hello Freshworks Community!

At Freshworks, we're dedicated to providing our customers with the best marketplace experience. Here’s what’s new:

Intuitive navigation with a freshly revamped user interface 

With a revamped UI, navigating the marketplace gallery is now easier than ever. The newly designed gallery features advanced filters for themes and payment modes, allowing you to easily find apps that match your preference. 

The refreshed gallery view, with its modern design and vibrant colors, offers a smoother browsing experience. The prominent featured apps section now has a carousel view for easier discovery of spotlighted apps.

With these intuitive design enhancements, finding what you need is now effortless.

Improved discoverability with personalized recommendations

Our improved discoverability features offer personalized recommendations tailored to your needs. First-time users see relevant apps based on categories like industry and region. Returning users get new app recommendations, while users with installed apps see suggestions that complement their setup.

Elevated search relevancy with a comprehensive search mechanism

Our upgraded search mechanism delivers more accurate and relevant results. You can now search by keywords, use cases, developer or partner names, or find related articles, artifacts, and support resources such as KBs, FAQs, and videos.

Greater transparency, with advanced data privacy and security measures 

Our app description page now includes a Privacy and Security tab with detailed information about data privacy and security measures. We also have a new AI App Category for easy discovery of AI-powered apps.

Explore the Freshworks marketplace today and discover the latest enhancements designed to improve your experience!

Cheers

Niyathi