Hello Freshworks Community!
How’s it going?
Are you making the most of WhatsApp chatbots to automate your customer service? If not, join our session to learn how. Our experts will guide you on delivering exceptional self-service via WhatsApp. Gain insights on providing proactive support updates, instant FAQs, and self-service flows to enhance resolution rates. You can also learn from our customer stories and participate in Q&A.
Our panel of subject matter experts will show how you can:
Provide proactive support updates to reduce the volume of tickets raised
Answer FAQs instantly to reduce wait times for customers
Create self-service flows within WhatsApp to improve first-contact resolution rates
Learn from our customer stories how they use WhatsApp chatbots to increase CSAT
Post your burning questions here, and our experts will address them during the Q&A session.
Don't miss this opportunity to discover the full potential of WhatsApp chatbots for exceptional customer self-service - Register now!