Hello Freshworks Community!
At Freshworks, we’re committed to empowering you to get the most out of our products. One way we achieve this is through the Freshworks Marketplace, your one-stop shop for apps that extend and customize your Freshworks experience to meet your unique business needs.
Recently, we rolled out exciting updates to enhance your Marketplace experience (check out the details here). But we’re not stopping there! We know that your feedback is crucial in making the Marketplace even better. That’s why we’re thrilled to introduce a new feature that lets you share feedback directly from the App Details Page and during the installation process. Here's how it works:
Share Feedback on the App Details Page
We’ve added a new “Share Feedback” option to every app’s details page. Now, you can easily send feedback about individual apps directly to the Freshworks Marketplace team. Whether it’s a suggestion for improvement, a feature request, or anything else, we want to hear from you! Your input will help us improve the app ecosystem, ensuring that every app adds maximum value to your Freshworks experience.
Report Issues During Installation
Having trouble installing an app? We’ve got you covered. If you run into any issues during installation—whether it’s unclear instructions or complex steps—a feedback prompt will pop up, allowing you to quickly report the problem. This feedback will help us streamline the installation process, making it easier for you to set up and start using the apps you need.
Why Your Feedback Matters
Your insights are invaluable. By sharing feedback, you play a key role in helping us refine the Marketplace, improve app functionality, and ensure a seamless user experience. We’re dedicated to maintaining a thriving and trustworthy ecosystem where you can find apps that drive your business forward.
Stay tuned as we continue to make Freshworks Marketplace the best it can be, powered by your feedback!
Happy app exploring!