Recently trying to create articles with the existing “User Guide” template. I happen to struggle with the font color of anchor links. They look okay with the Editor as the anchor links are colored blue.
However, when I move to the preview screen few of the anchor links seem Black, just like a normal text. I force change the text color to Blue, but to no help. Is it just me who faces this problem?
+1
Welcome to Freshworks Community!
If an anchor link is only showing the link when hovered over, it might be due to the CSS styles applied to the link.
As a workaround, the hover effect can be adjusted or removed using CSS.. Here is an example:
Switch to the code view in an article
Article body:
Check out this article link
Add the following line in the code view to update the color of the anchor tag
style="color:blue;"
Updated Code view appears as follows:
<p dir="ltr"><a dir="ltr" href="https://community.freshworks.com" style="color:blue;">Check out this article link</a></p>
I hope it works as expected. You can also drop an email to support@freshdesk.com, our team can further investigate on the anchor tag behavior.
We offer a Complimentary consultation service to help our users determine the best course of action for their specific requirements. If you're interested, please Click here to book a 1:1 consultation session with our product expert.
Regards
Aarthi
Product Consultant- Freshdesk Omnichannel
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