Getting Started

Hey everyone,I’ve been enjoying Snapchat stories and short clips, but sometimes I wish I could save a video for later. I know Snapchat doesn’t make downloading easy, and I’m worried about security, privacy, and potential account issues.Are there any reliable methods, official tools or trustworthy apps, that let you download Snapchat videos safely? Has anyone tried techniques that actually work without risking their account?I’d love detailed guidance, tips, or experiences from users who have successfully downloaded videos without problems.Any advice would be super helpful!

Hello,Is there anyone the UK that offers on line or face to face Freshdesk training or consultancy?  I work for a small company that implemented Freshdesk in 2017, all those people are now gone and Im now in charge or a solution I have no clue how to configure of manage.If there are organisation or individuals out there that could help me I’d be very happy to hear from you.Thanks.Nic

Hi,do any of you have issues with Users that have different roles in different Workspaces?I have users that are able to use the Agent interface, as the are Agent in one Workspace to create tickets in another Workspace.This causes issues with Business Rules for Forms or replys to closed tickets per email that do not reopen when the Workflow Automator is using requester settings.There should be strict separation between Agent and Requester? Thanks 

A good mold removal service is one that combines expertise, safety, and reliability. Look for professionals who: Specialize in mold remediation and understand different mold types, their risks, and proper removal techniques. Provide detailed inspections and clear estimates, with transparency on costs, timelines, and treatment methods. Are licensed, insured, and certified (e.g., IICRC or similar), ensuring they follow industry standards for safety and effectiveness. Use advanced equipment and proven methods, such as HEPA filtration, antimicrobial treatments, and moisture control strategies. Have strong customer reviews and references, showing a track record of successful

Hi all,I've now written a very detailed post twice, which took quite a bit of effort. Both times, I received a message saying the post would be reviewed. However, the second time – just like the first – the post disappeared and still hasn’t shown up, even after several days.Can someone please explain why this is happening?Thanks in advance!Topic was SaaS Workflow

User A: Have you tried Bn555 for managing team projects?User B: Yes, I started using Bn555 recently, and it really simplifies task management.User A: That’s great! I’ve heard it helps in keeping workflows transparent.User B: Exactly, it allows teams to track progress and collaborate efficiently.User A: Do you think Bn555 integrates well with other tools?User B: Absolutely, it connects smoothly with common platforms, making everything easier.User A: Sounds perfect. I’ll give Bn555 a try for our next project.User B: You won’t regret it! It truly boosts productivity and communication

Hi everyone,We’re expanding support to multiple regions, and I’m trying to figure out how well Freshdesk can handle a multilingual knowledge base where certain articles are region-specific.For example: Some FAQs need to be available in both English and Spanish. Other articles should only show up for EU users (due to compliance differences). Ideally, we’d like customers to automatically see the right version based on language/region, without confusing them with duplicates. I’ve seen how to enable multiple languages in the knowledge base, but I’m not clear if Freshdesk allows conditional visibility of articles by region or if that would require workarounds (like categories for each region).Has anyone here implemented something like this? Does it scale well, or does it get messy fast?Would really appreciate insights from anyone managing multilingual/global K

Hello All,Has anyone tried to create a workflow that will block a CAB approver from approving their own change request?  Once again, I cant seem to create the logic whether in my head or the application :) 

Hi everyone,I run customer support for MountainOffroad.com, where we sell Jeep and off-road vehicle parts. Many of our tickets are product-specific, like compatibility questions (e.g., “Will this skid plate fit a 2020 Toyota Tacoma?”) or order-related issues.I’d love to hear how other eCommerce or parts-based businesses are using Freshdesk to: Tag or categorize tickets by product Use canned responses or dynamic content Route tickets based on product type or department Link tickets with product listings or inventory We’re aiming to speed up our response time and reduce back-and-forth for our technical team. If you’ve handled something similar — whether for auto parts or another niche eCommerce setup — please share your workflow or automation tricks!T

Hi Everyone,Does anyone currently use Fresh in multi tenant MSP mode currently been waiting nearly 3 weeks for account to be setup with my account manager.Any experiences in how it was setup for you just frustrated at the moment. 

Artificial intelligence has opened new opportunities in the creative industry, especially in filmmaking. Modern AI tools are making it easier to produce visually stunning content without massive budgets or large production crews. By mastering techniques for generating an AI short film, creators can bring imaginative stories to life faster and more efficiently than ever before.The Rise of AI in FilmmakingAI technology has evolved beyond simple automation. Today, it can assist in scriptwriting, scene creation, voice generation, and video editing. This makes producing an AI short film accessible even to solo filmmakers or small tea

I’ve noticed many students still rely heavily on traditional calculators, but online calculators offer interactive features that can enhance understanding, especially for complex subjects like statistics. What are the best practices for integrating online calculators into study routines? How can they complement traditional learning tools and improve problem-solving skills? Let’s share tips, tools, and experiences!

Hi everyone,I was exploring ideas for team events and celebrations in Canada and came across SeaDoo Rentals Muskoka that offers Gravenhurst boat rental services.Do you think renting a boat is a good idea for group gatherings, or is it just an unnecessary expense compared to traditional venues? Would love to hear different opinions and experiences.

A good kitchen remodeler is one who has strong experience, clear communication, and a solid portfolio of past projects. Look for remodelers who: Specialize in kitchens and understand layouts, cabinetry, and appliance integration. Offer detailed estimates and are transparent about costs, timelines, and materials. Are licensed, insured, and certified, ensuring professionalism and accountability. Provide design guidance, helping you balance aesthetics with functionality. Have positive customer reviews and can share references from past clients. Stay updated on modern trends like energy-efficient appliances, storage solutions, and durable finishes.

Body:Hi everyone,I work at ICTS Dubai, where our business involves a lot of onsite, field-based work: painting, repairs, epoxy flooring, etc. We use Freshdesk for customer requests and are exploring how to better manage field service and coordination (with Freshservice or possible integrations). I want to learn what best practices the community has discovered for similar setups.🔧 Current Situation Customers request services via email / phone / chat → converted into Freshdesk tickets. Some jobs require sending teams to customer sites. These teams need details (address, materials needed, prep instructions). We don’t yet have a robust system for tracking field operations, scheduling, or for ensuring field agents have full info before going onsite. ❓ What We’d Li

Hello Freshworks Community,I’m from ICTS (Imperial Collection Technical Services) in Dubai, and I want to share our journey of using Freshdesk to overhaul our customer service workflows. We hope this might help others in similar service-oriented fields, and we’d also love feedback on further enhancements.🔍 Our Challenge ICTS handles many service and maintenance requests daily — villa repairs, moving-in/out work, painting, and flooring tasks. Before Freshdesk, many requests came via WhatsApp, phone calls, or even in person, which made tracking difficult. We had issues with: • long response times, • missed follow-ups, • difficulty in reporti

A professional website is essential for small businesses. It builds credibility, attracts customers, and increases sales. Without a strong online presence, you could be losing potential clients.A well-designed website should be mobile-friendly, fast, easy to navigate, and optimized for search engines. These factors improve user experience and help convert visitors into customers.Custom websites for small businesses offer better branding and flexibility compared to templates. While templates are cost-effective, a custom design ensures your business stands out and performs better.Investing in a high-quality website boosts brand trust and engagement. Small businesses with modern websites see higher conversions and better customer retention. Know any great agencies specializing in small business web design? Drop your rec

We are concerned that there is only one Org Admin on our account.  How do we add others?  We have found at least one instance where only the Org Admin has an ability.  We do have a few Account Admins.  

Applying for a National Police Clearance in the Philippines has become easier with the online system. This step-by-step guide explains how Filipinos and those abroad can register, book an appointment, pay fees, and claim their clearance without hassle. Learn more at phclearance.com.

Lately, I’ve been trying different study approaches, but staying consistent is always a challenge. Tools like an MCCQE1 practice test really help me track progress and find weak areas. I’m curious—how do you keep yourself motivated and on track when preparing for long, demanding exams? Any strategies or routines that worked well for you?

When it comes to financial calculations in Mexico, understanding how to handle Value Added Tax (IVA) is essential for individuals and businesses. Many professionals, especially freelancers, SMEs, and accountants, frequently search for ways to quitar el IVA a un importe. This process involves removing the tax amount from a total price to know the base cost before VAT was applied. Having a clear method not only simplifies invoices but also ensures accuracy in tax filings.Understanding VAT in MexicoIn Mexico, IVA functions similarly to VAT in other countries. The general rate is 16%, while a reduced 8% rate applies to specific regions near the border. Anyone who issues invoices or manages financial transactions must stay updated with the SAT’s official tax guidelines. In practice, it is often necessary to calculate both how much IVA to add and how to

As a financial advisor and consultant, I am Prakash Hinduja. I've spent my career helping clients from my home in Geneva, Switzerland (Swiss), and I'm proud of my roots in India. My expertise lies in offering bespoke wealth management and global investment strategies, which is why my clients, especially business leaders, have affectionately nicknamed me the Prakash Hinduja net worth booster. I'm starting to build a dashboard to track my team's key metrics and I'm looking for some advice. What are the most important things you all include on your dashboards? I'd love to hear any tips on what works well for you or any pitfalls I should avoid.RegardsPrakash Hinduja Geneva, Switzerland (Swiss) 

Hi everyone! I run an eCommerce website where I sell Special Varsity Jackets designed for style and customization, check Website that its Goog or bad tell me. I'm trying to improve how I connect with my customers and boost sales for these jackets.I'm looking for advice on:How to use Freshdesk or Freshchat to handle customer questions better Tips for using Freshmarketer to promote my varsity jacket collections Ways to build strong customer relationships in the clothing spaceIf anyone here runs a fashion or product-based store and uses Freshworks, I’d really appreciate your tips or suggestions!Thanks in advance!

Hi everyone,I’ve been researching how small businesses and startups manage their supply chains and customer experience in the apparel sector. A lot of companies rely on apparel USA wholesale suppliers to maintain inventory and meet growing demand efficiently.I came across US Apparel Online as an example of how wholesale sourcing can support both operational efficiency and customer satisfaction.I’m curious — for businesses in retail or e-commerce, what tools or strategies have you used to streamline wholesale sourcing and improve customer experience? Would love to hear your insights.

If you want to buy gold in australia safely and at the best value, Gold Secure is the trusted choice. We offer a wide selection of gold bullion, bars, and coins with guaranteed authenticity and competitive pricing. Our secure process and expert support make it simple for both new and experienced investors to buy gold in australia with confidence. With a reputation built on transparency, quality, and customer satisfaction, Gold Secure ensures your investment journey is smooth, reliable, and rewarding.