Question

Issue with On-Call Overrides Causing Coverage Gaps

  • 22 April 2024
  • 2 replies
  • 8 views

Badge +3

Hello,

I am reaching out to see if anyone else is running into issues with the On-Call Module and Coverage Overrides?  We notice that in some instances providing an override in a shift will cause gaps to start forming in the schedule:

 


2 replies

Userlevel 6
Badge +11

Hi.

Not that I have noticed it, but you could have found a bug. I’d suggest to submit a support case and they will confirm you or help you address it.

 

Regards,

Badge +3

Thanks.  We already had an open ticket on it but are not seeing much progress so far.  I just wanted to gauge how wide-spread it might be.

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