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Replies posted by ivan

4 Replies

W
Apprentice
webadminApprentice
posted in Archives - Freshdesk

Multiple Products Portal URL

Hi Vijay,Please advise us on this matter. It is preventing us from using your system correctly.thanks

9
P
Apprentice
10 years ago
W
Apprentice
webadminApprentice
posted in Archives - Freshdesk

Multiple Products Portal URL

Okay Vijay -- I went into my domain host last night and created subdomains for the sites I own, I made the following:inquiry.gsummit.comsubmit.engagementalliance.orgsupport.gamification.coThe first two don't seem to work but I got support.gamification.co to work, which never existed until I made it last night. When I try to go to the first two subdomains they give me a "oops server not found" error and tries to redirect me to the main domain. What am I doing wrong here? I attached two pictures of my settings. 

9
P
Apprentice
10 years ago
W
Apprentice
webadminApprentice
posted in Archives - Freshdesk

Multiple Products Portal URL

Vijay,You didn't answer his question -- the field requires us to input a custom URL that is valid, so are we required to create subdomain URLS for our websites in order to use this functionality? I understand we can set up all the individual portals and what not where are we getting this URL from? I can't really proceed with using this functionality until that's really explained enough. 

9
P
Apprentice
10 years ago
T
Apprentice
thomas.kocjanApprentice
posted in Archives - Freshdesk

Customer Portal with multiple products

Hey Vijay,Can you elaborate on what you mean by HTTP referer method? When I upgraded, I thought I would be getting multiple portals for each product, rather than just one portal that lists multiple things...thanks

3
V
Contributor
10 years ago

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