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Replies posted by akshita.kanumury

2 Replies

Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events

We're BACK with the Freshworks Analytics | Webinar SeriesEvent News

Thanks so much for your interest @keefe.andrews . This current Analytics Webinar series is to give an overview about Analytics overall and do a deep-dive of CRM and CX Analytics. However, we did have a couple of recent webinars on Freshservice Analytics which also talk about the roadmap. You can find them here:Webinar 1: https://freshworks.wistia.com/medias/u1e5441sdi Webinar 2: https://freshworks.wistia.com/medias/vnqqj0f4k6Also, reporting for Knowledge Base is currently in the works and will be rolled out very soon. Do stay tuned for more on this. You can also reach out to my colleague @anupama.phal for any other specific information you would like about Freshservice Analytics.Hope this helps!

45832
Kamakshi V
Community Manager
9 months ago
S
Apprentice
snewmanApprentice
asked in Analytics, Reports & Dashboards

Analytics report to highlight tickets that have no timesheet entries

This isn't possible today. However, this can be enabled by the product team if the request is raised.CC: @ramkishore.gopalan

4
Kamakshi V
Community Manager
3 months ago

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