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Topics started by Worthingu3a

2 Topics

W
Contributor
Worthingu3aContributor
asked in How do I....?

‘Sending email’ failed due to “ app: e is undefined

Hi could you please help me with this error message. I cannot find any reference to it elsewhere.‘Sending email’ failed due to “ app: e is undefined It appears as a pop-up and happens when I am trying to send a few Bcc emails (nearly 70) from FreshDesk. My guess is that there is a limit to the number one can bcc but I cannot find a refernce to that.The email addresses are pasted in and all seem to resolve OK. The last few are shaded red but deleting them makes no difference. Thank you.

15
hemanth.ramya
Community Manager
2 years ago
W
Contributor
Worthingu3aContributor
asked in Getting Started

Cannot setup freshdesk app.

Hi,I cannot setup Freshdesk app.It does not recognise the url (copied and pasted from working desktop). It will not send a reminder. “unable to send a reminder at this time”. It has been saying that for 12 hours.Brand new Lenovo tab M8.  Android 13.Any ideas please? 

5
W
Contributor
5 months ago

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