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Topics started by khaled89

2 Topics

khaled89
Apprentice
khaled89Apprentice
asked in How do I....?

How to change the conversation first chat message ?

We integrated fresh desk into our iOS app, when the conversations screen opens, this question appears at the beginning from the agent:  Hello there! Need help? Reach out to us right here, and we’ll get back to you as soon as we can! How can I change this message ? is it from the SDK or from the admin panel ?

3
Sarthak
Community Debut
1 year ago
khaled89
Apprentice
khaled89Apprentice
asked in How do I....?

How to change the conversation screen title on iOS

We integrated fresh desk into our iOS app, however, there seems to be no way of changing the chat screen (conversations screen) title from inbox to something else, I used this code: let options = ConversationOptions.init()let tags: [String] = ["all","paidUser"] //Your filter tagsoptions.filter(byTags: tags, withTitle: "Filter_View_Title")Freshchat.sharedInstance().showConversations(self, with: options)But it doesn’t work, how can I change the title of the conversations screen ?

1
Keer
Community Debut
3 years ago

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