We integrated fresh desk into our iOS app, when the conversations screen opens, this question appears at the beginning from the agent:
Hello there! Need help? Reach out to us right here, and we’ll get back to you as soon as we can!
How can I change this message ? is it from the SDK or from the admin panel ?
Best answer by Keer
Hello
Our product specialists would suggest steps on how you can fix this.
+12Hello
Our product specialists would suggest steps on how you can fix this.
They’re referring to this:
you can customize the message by navigating to Admin>> Topics>> Welcome message
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
