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Topics started by johnindallas

3 Topics

J
Skilled Expert
johnindallasSkilled Expert
asked in Chatbot and AI

NEED IMMEDIATE ASSISTANCE - Launch ChatBot with a Button

Hey guys -  We are using the chatbot in a self serve capacity and I have been asked to also launch said bot via a button.  The code that we were using did launch the chat widget but not the bot. Our bot is only available to users who are logged in and therefore, are authenticated when they launch the chatbot window. As someone who is not a javascript coder, how do i launch the chatbot via an on click of a button? AND have it still utilize the authentication process?  I hope that this is easily doable and would be very grateful for any direction, guidance, assistance, insight and any other advice you might have.  To be clear, they want the chatbot icon on the page but want to launch the chatbot via a button on the page as well.  Fingers crossed someone has done this and am hoping we can do it with minimal effort.  Thank you in advance!! John in Dallas Texas

2
J
Skilled Expert
1 year ago
J
Skilled Expert
johnindallasSkilled Expert
asked in Portals, Emails & Other Channels

Bad Button Behavior

hey there guys -i’m a total FreskDesk noob - and i’m an intermediate CSS’er.I’ve changed up the header buttons to match a mock up that we’ve done, BUT it’s made other buttons go bad.Please see the screenshot and let me know if any of you have ever experienced this, and if so, how did you resolve it? Any insight and direction would be super helpful!!A bit of a time crunch on this one. it’s impacting the usability throughout the site.  

1
Pooja Bernice
Community Debut
2 years ago
J
Skilled Expert
johnindallasSkilled Expert
asked in How do I....?

Chatbot removes transparency of image HELP!!

hey guys - when i upload an image to use for the chatbot - it seems to remove the transparency of the image. giving me a graphic that looks like the attached. please please help me figure this out. I’d be so incredibly grateful! My photoshop image What i see in the chatbot 

0
J
Skilled Expert
8 months ago

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