Hey guys -
We are using the chatbot in a self serve capacity and I have been asked to also launch said bot via a button.
The code that we were using did launch the chat widget but not the bot. Our bot is only available to users who are logged in and therefore, are authenticated when they launch the chatbot window.
As someone who is not a javascript coder, how do i launch the chatbot via an on click of a button? AND have it still utilize the authentication process?
I hope that this is easily doable and would be very grateful for any direction, guidance, assistance, insight and any other advice you might have.
To be clear, they want the chatbot icon on the page but want to launch the chatbot via a button on the page as well.
Fingers crossed someone has done this and am hoping we can do it with minimal effort.
Thank you in advance!!
John in Dallas Texas