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Topics started by Pratyusha Prattipati

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Pratyusha PrattipatiApprentice

posted in AI & Bots

Introducing the next generation of Freddy AI with ChatGPT on Freshmarketer

It’s time to leverage AI to create captivating email marketing campaigns. Freddy AI with ChatGPT helps you craft interesting subject lines and pre-header text that convey your message in different styles and tones. Level up your communication with Freddy AI with ChatGPT using the following capabilities: Modify the tone - Generate various subject lines and preheader options to convey your message using a casual, punchy, humorous, or urgent tone. Personalize - Get personalized subject line/preheader options. Add Emojis - Include relevant emojis to enhance your subject line/preheader text Other useful prompts - Make it look like a question, give a word limit, or prompt GPT for options that can evoke emotions (evoke FOMO, evoke urgency, etc) Read more about Freddy AI with ChatGPT’s capabilities in this solution article.This feature is currently in beta version and is available for select accounts on Freshmarketer. Sign up for the beta program here. Check out this interesting blog by

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— January 2023

New Features and Enhancements Shopify historical syncFreshmarketer for Shopify users can now sync all historical data from Shopify to contextually engage with customers.What can you do with it? Segment customers based on previous purchases and send promotional offers Send out reminder emails for frequent purchases Segment customers and bucket them based on previous purchases Bug fixes:Revenue attribution report: A few users reported missing data in the revenue attribution report. This issue is now fixed.Segments: Some users reported contacts are not getting segmented in the dropped condition under Journey events. This issue has been fixed.Web forms: A few users reported that forms are not loading after changing the url and clicking the "load form" button. This issue is now fixed.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— May 2023

New Features and Enhancements Clickpost integration The Clickpost and Freshmarketer integration enables e-commerce store owners to enhance their customers' post-purchase experience by giving the store owners complete visibility on events like order(s) out for delivery, order(s) delivered, failed delivery, etc.Learn more Bug fixes: Journeys: Some users reported that they are facing issues with drag-and-drop functionality inside Journeys. This issue has been fixed.Journeys: Some users found UI issues in the ‘Send Email’ block in Journeys. This issue has been resolved.Social media campaigns: A few users reported that for FB lead gen campaigns, the Subscription type is overriding the existing values. This problem has been fixed.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— March 2023

New Features and Enhancements Freddy AI with ChatGPT (Beta)Freddy AI with ChatGPT can be used to create captivating subject lines and preheaders for email campaigns faster and easier.Learn More Back in stockWith this feature, users can enable automated ‘back in stock notifications’ and drive interested customers back to their Shopify stores. Learn More Automatic URL shortener for SMS & WhatsApp campaignsUsers can now shorten URLs while building SMS and WhatsApp campaigns within the application. This makes the message more readable, increases the click rate, enables performance tracking, and also allows more space for the message and less space taken for the link (especially for SMS which has a 160-character limit.)Learn More Bug fixes: Journeys: A few users reported that the Activity owner was missing in tasks in journeys. This issue has been fixedContacts: Some users reported that the Export and Cancel buttons were misaligned in “Export contacts” dialog box. This issue is now fixe

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes—Nov 2023Freshmarketer

New Features and Enhancements: Conversion goals:Conversion goals allow marketers to measure specific outcomes they want to achieve, such as orders placed, website visits, or customer sign-ups from their campaigns. Using this feature, marketers and store owners can easily identify the best-performing campaigns and channels, understand what's working/what's not, and make data-driven decisions to optimize their campaigns.Learn more Enhancements to SMS campaignsIn the new enhancements to SMS campaigns, we've implemented the Compliance tab within the SMS campaigns. Using this, marketers can add compliance information easily while creating campaigns to adhere to the SMS marketing regulations specific to the United States and Canada.Learn more Bug fixes: Email campaigns: Some users reported that the Preview link for the Scheduled campaign is taking them to the “Edit template” iframe. This issue has been fixed. Freddy AI for marketing: A few users faced issues as the campaign preview/design pa

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— Aug 2023

New Features and Enhancements Freshmarketer Custom AudiencesAutomate audience creation for Facebook and Instagram by seamlessly adding lists and segments to your Meta Ads Manager account directly from Freshmarketer, eliminating the need for cumbersome manual uploads. Easily segment offline and online customer data and re-engage with them to drive repeat purchases and improve Return on Ad Spend (RoAS).Learn More Bug fixes:Facebook Audience: Some users reported that they are facing issues while adding forms. This issue has been fixed.Journeys: A few users faced issues in the “Add task” block in the Journeys module. This issue has been resolved.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— February 2023

New Features and Enhancements Webforms UI EnhancementsWeb Forms got a makeover. The existing UI components were realigned and grouped for a better user experience. This will also help scale the current UI when other Web Form enhancements like File Upload, Account Creation, Captcha, etc., come into effect. Bug fixes:Email Campaigns: A few users reported that the “Upload html” button is replacing previously uploaded html content in some browser versions. This issue has been fixedWhatsapp Campaigns: A few users reported that when a Whatsapp template is edited in Facebook Business Manager, it is not being auto-synced with Freshmarketer. This issue has been fixed.Web Forms: Some users reported that the Contacts list is getting overridden when a contact is submitted through the web form. This issue is now fixed.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— July 2023Freshmarketer Release Notes

Bug fixes: Email campaigns: Some users reported that they are facing issues with the ‘Send’ button. This issue has been fixed. WhatsApp campaigns: A few users found that the Whatsapp list view is not loading properly. This issue has been resolved.CRM tracking code: It was noted that while adding CRM tracking code to the website, sometimes the content is not properly aligned. This issue has been fixed.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— April 2023

New Features and Enhancements Judge.me integrationSync Judge.me reviews to Freshmarketer for improved segmentation & personalized campaigns.Learn more Reviews.io integrationSync Reviews.io feedback to Freshmarketer for targeted campaigns based on experiences & ratings.Learn more Bug fixes:Journeys: Some users reported that Journeys table seems broken while using Firefox browser. This issue is now fixed.Journey emails: Some users found that the Success Flash message for publishing Journey emails is not displayed. This issue has been resolved.Social media campaigns: A few users reported that for FB lead gen campaigns, eventhough the mapping is not done, the fields are getting captured in contact section. This problem has been fixed.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— June 2023Release Notes

New Features and Enhancements Freshmarketer for WooCommerceDesigned for WooCommerce storefronts, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges and nurture customers across multiple channels.Learn More Bug fixes:Email campaigns: Some users reported that they are facing issues while scheduling email campaigns. This issue has been fixed.WhatsApp campaigns: Some users found that the updated WhatsApp templates on Meta are not getting synced to WhatsApp campaigns. This issue has been resolved.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes—Dec 2023Release Notes

New Features and Enhancements Frequency cappingEnsure that customers get your emails at their preferred frequency and prevent the risks of disengaging or spamming using the Frequency capping feature.Learn more Source trackingUnderstand which marketing channels/campaigns are driving traffic to the user’s website. Segment audience based on campaigns/channels they engage with, and send personalized marketing messages with relevant offers.Learn more Bug fixes: Email campaigns: Some users reported that they were unable to save the email footer settings with https:// as prefix in company website field. This issue has been fixed. Journeys: A few users noticed that pause journey is not working. This issue has been resolved.

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes — Oct 2023

New Features and Enhancements Freddy AI for marketing [Public Beta]With Freddy AI, your personal marketing assistant, you can create and launch campaigns in just minutes, instead of hours through an intuitive conversation-based interface. Freddy identifies relevant customer segments, crafts compelling copy, provides personalized product recommendations, determines the ideal campaign timing, and automatically launches campaigns at the perfect moment for each recipient. Learn More Price drop notificationsAllow customers to sign up and get notified when there’s a price drop for their favorite products. Send automated price drop alerts across multiple channels to guide them back to your online store, and encourage them to make purchases.Learn MoreBug fixes: Journeys: Some users reported that, they are unable to stop the scheduled journey This bug has been fixed Email campaigns: A few users found issues in searching segments and lists in other languages. This has been resolved Social medi

Pratyusha PrattipatiApprentice

Freshmarketer Release Notes— Sep 2023

Delighted integrationCapture real-time feedback and understand customer sentiment through NPS, CSAT, CES, etc. Offer personalized discounts and offers based on their satisfaction levels to improve customer experience, boost loyalty, and drive retention. Learn More Appstle integrationSegment customers and automate personalized marketing journeys based on subscription statusLearn More Stamped.io integrationGet access to customer reviews and feedback using the Stamped.io integration with Freshmarketer. Gather deeper insights into post-purchase experiences to automate and personalize marketing campaigns, turning one-time buyers into loyal customers.Learn More LoyaltyLion integrationDelight and reward your most loyal customers with the LoyaltyLion integration with Freshmarketer. Segment customers based on loyalty points, personalize communication, and reward loyal customers. Learn More Bug fixes: Email Campaigns: Some users reported that they found different email content in the editor and

Pratyusha PrattipatiApprentice

published in Announcements and Events

Announcing the Launch of Freshmarketer for WooCommerce: A Major Step in Our Digital Transformation Journey 🚀

As we continue to adapt and innovate in the digital era, we are pleased to announce a significant development in our product suite. We are launching Freshmarketer for WooCommerce, a game-changing integration designed to empower online store owners and transform their e-commerce strategy.What is Freshmarketer for WooCommerce?Freshmarketer for WooCommerce combines the best of Freshmarketer’s marketing automation capabilities with WooCommerce, the world’s most popular e-commerce platform. This integration allows WooCommerce store owners & marketers to connect with their customers across multiple channels, personalize engagement, contextualize support, and drive revenue with powerful automation.Please explore the following resources to learn more about Freshmarketer for WooCommerce:Knowledge Base Getting Started with WooCommerce Guide Freshmarketer for WooCommerce BrochureSign up for a 21-day free trial to Freshmarketer for WooCommerce.

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