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Share your Story

  • 6 Topics
  • 10 Replies
6 Topics
alexandertran
Contributor
alexandertranContributor
posted in Share your Story
New Customer Story! - Coherent

I’m excited to share a new published customer story on Coherent whom I’ve worked with in the past! It is a great example of an enterprise customer in the manufacturing space that was able to modernize and consolidate from multiple helpdesks across their business:Unified ITSM improves productivity for Coherent500+ Agents on Freshservice 65,000 Tickets resolved in six months 4 Helpdesks transitioned

0
alexandertran
Contributor
13 days ago
GCWABE
GCWABE
posted in Share your Story
The Hidden Dangers of Modified Games: Understanding the Security Risks of Mod Games

Modified games, or "mod games," have become increasingly popular among gamers seeking enhanced experiences. However, beneath the allure of customized gameplay and new features lies a complex web of security risks. In this article, we'll delve into the potential dangers of mod games and provide guidance on how to mitigate these threats.What are Mod Games?Mod games are altered versions of original games, created by modifying the game's code, assets, or configuration files. Mods can range from minor tweaks to complete overhauls, offering new gameplay mechanics, levels, or graphics. such as RCP2 MOD APK , car parking multiplayer mod apk unlimited money and gold , CPM2 MOD APK.Security Risks Associated with Mod Games1. Malware and Viruses: Mods can be laced with malicious code, allowing hackers to gain access to sensitive information, disrupt gameplay, or compromise system security.2. Data Theft: Modified games may collect and transmit player data without consent, potentially leading to ide

2
GCWABE
28 days ago
M
Apprentice
monolithedApprentice
posted in Share your Story
Freshworks illegally shares customer data with partners

A while ago, I signed up for a trial version of Freshsales, but due to bugs and security issues, I ended the trial earlier than planned. Now, I'm receiving emails from Freshsales' partners at my corporate email address.I did not consent to the sharing of my data with third parties!Please delete my account information and stop sharing my data. I have no relationship with your organization or your partners.You are compromising data, which is a violation of both legal standards and basic decency in dealing with clients.   

2
alyssia.correa
Community Manager
1 month ago
alexandertran
Contributor
alexandertranContributor
posted in Share your Story
New Customer Story! - University of Pennsylvania

Loved this new customer story on UPenn! - https://www.freshworks.com/customers/stories/university-pennsylvania/ Great insight on how a renowned university is leveraging Freshservice for non traditional IT use cases. They processed 30,000 tickets in the first six months, have 50 service agents live, and support over 30 schools and departments with the platform!  As someone from Philly, it’s always exciting to hear about local customers getting value out of Freshservice 🙌

1
E
Community Debut
4 months ago
B
Skilled Expert
BrynCYDEFSkilled Expert
posted in Share your Story
From Bryn: So long and thanks for all the fish!

Hi all - I just wanted to drop a short note here to say that I’ve accepted an exciting new opportunity with a different company so I won’t be using Fresh Service any longer.It’s been a real pleasure getting to know the class acts that so generously share their time and expertise here.  @alyssia.correa  thank you for running such a great forum!  This forum is what other SAAS forums should aspire to. Thank you for your help over the years!  I was glad to be able to help others in return!@zachary.king @afautley @Daniel Söderlund @eeha0120 - and many others whose handles I’ve forgotten! Here’s wishing you all the best for 2024 and beyond!!Bryn (You can still find me on LinkedIN - I’ll be updating what’s next for me later this month!) 

5
zachary.king
Skilled Expert
9 months ago
SanaSiddiqui
Skilled Expert
SanaSiddiquiSkilled Expert
published in Share your Story
Customer Spotlight — Western Sussex HospitalsCustomer Spotlight

Western Sussex Hospitals, an NHS foundation trust, has been using Freshservice for more than two years now. They love the product for its simplicity and effortless implementation. They also feel delighted for achieving a CSAT of 95 % by using the Freshworks product.  

480
Businessspotty
Community Debut
10 months ago

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