How are we suppose to track these items? We don’t use ITAM for things like keyboards mice or monitors but we would still like to know who has what. Is there a way to do this?
Tracking consumables
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Ah I am as well. Using the service request feature requires using an asset slot. You can set the asset to a consumable but it does show it was assigned on the requester side.
1)Quick view Requester Assets is one way to see the Assets in the Ticket View Page when a particular Requester raises a concern.
2)The Most reliable one I suggest would to view filter them out as Asset Type and keep a track of.
3)The other way would be by going on their profile and viewing them(This would be tedious) as you’d have to manually go to their Profile and view them.
Userlevel 3
+6
1)Quick view Requester Assets is one way to see the Assets in the Ticket View Page when a particular Requester raises a concern.
2)The Most reliable one I suggest would to view filter them out as Asset Type and keep a track of.
3)The other way would be by going on their profile and viewing them(This would be tedious) as you’d have to manually go to their Profile and view them.
Not having an issue assigning or viewing assets however the issue is with seeing who was given a consumable. As we make one asset with a quantity, mark it as a consumable. When a service request comes in I can fill the request with out issue but the consumable does not show under the assets tab
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