Question

Service Request - Multiple languages

  • 18 October 2023
  • 2 replies
  • 100 views

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Hello all,

i know that the idea of a mulit language support of service articles is already there. 

Cause there wasn’t any reply for it I would like to ask how you solved the issue of multi language services?

Did you only create the SR in one language and all have to follow or is there a easy solution which displays the SR according to the user language?

Thanks in advance!

Max


2 replies

Userlevel 7
Badge +13

Hello all,

i know that the idea of a mulit language support of service articles is already there. 

Cause there wasn’t any reply for it I would like to ask how you solved the issue of multi language services?

Did you only create the SR in one language and all have to follow or is there a easy solution which displays the SR according to the user language?

Thanks in advance!

Max

You need to create a post here on the Ideas page to be counted as a idea. 

The workaround we have is to create dynamic requester groups based on user data and then for each service item we set that only X group can see them. 

Badge +1

Hi,

I have create a post on the Ideas page to officially document this idea. 
 

 

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