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Replies posted by steve_11213

5 Replies

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abhishek.dhulipudiApprentice

posted in FreshThemes Gallery

Freshdesk Support Portal Theme

Is there a reason the Freshchat would not be working for our site? support.paylinedata.comThank you!

abhishek.dhulipudiApprentice

posted in FreshThemes Gallery

Freshdesk Support Portal Theme

Where do I copy and past the installation script to get freshchat to work on my support page? Currently it is not working at support.paylinedata.com

abhishek.dhulipudiApprentice

posted in FreshThemes Gallery

Freshdesk Support Portal Theme

How do we enable the chat to work in the Quick Question section?

g.ramesshContributor

posted in FreshThemes Gallery

Clear Support

Ramesh, The search bar worked great! Thank you for that. I am inerested in the answer to the last question as well. I have noticed a couple of errors as well that seem to do with the previous comments by Scarlett: The Signup button does not do anything. Should this just be linked to /login? The Login button ends up being shown behind the logo on the mobile version and cannot be clicked. The width is not responsive on mobile in the Knowledge base section. On desktop version the article title is overlapping the description if the title is long enough to go onto two lines. see attached screen shots and check out live site at https://support.paylinedata.comThank you and Happy New Year!

g.ramesshContributor

posted in FreshThemes Gallery

Clear Support

Hi. I really want to use this theme but I would like to add a large search section where the site currently says "A clear and fully-functional theme for customer support" similar to what the default theme has on the left under the logo (http://support.paylinedata.com)Can you provide an updated file or advise where I could do this in the code?

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