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Replies posted by Worthingu3a

6 Replies

W
Contributor
Worthingu3aContributor
asked in How do I....?

‘Sending email’ failed due to “ app: e is undefined

Hi,I had some help from Freshworks support and found that the maximum number of Bcc emails the can be sent is 29.I have not yet tried it with 29 but I did with 12 and that worked. Cheers,J. 

15
hemanth.ramya
Community Manager
2 years ago
W
Contributor
Worthingu3aContributor
asked in How do I....?

‘Sending email’ failed due to “ app: e is undefined

Hi,as above. Make sure you are not trying to send more than 29 emails.J. 

15
hemanth.ramya
Community Manager
2 years ago
philadler
Apprentice
philadlerApprentice
asked in Knowledge Base

Embed or Import PDF into Knowledge Base

Hi,“Following” too I need to upload a LibreOffice odp file to the soltions area.Retyping and re adding the images would take too long.Any tips welome.

14
onemoreroti
Community Debut
7 months ago
philadler
Apprentice
philadlerApprentice
asked in Knowledge Base

Embed or Import PDF into Knowledge Base

Thanks Marryhussaim.I really need to upload the odp file. A pdf will be my last resort.  

14
onemoreroti
Community Debut
7 months ago
W
Contributor
Worthingu3aContributor
asked in Getting Started

Cannot setup freshdesk app.

Hi Evlis,thanks for the quick reply.The device (android 13) is new - 4 days old. Never had the app on it until i install the latest yesterday. Nothing to uninstall etc.Fixed. But I do not understand why!I emailed the url and password from the PC to the tablet. Logged in to Freshdesk via the browser (duckduckgo app). allowed the password to be saved. It worked ok. Pasted the url to the app. It gave me the option to sign in using SSO. I accepted. I was signed in to the app!!!!I do not like SSO on apps but I will atend to that later. Thanks again.   

4
W
Contributor
5 months ago
W
Contributor
Worthingu3aContributor
asked in Getting Started

Cannot setup freshdesk app.

Thanks LizaAlice01,as I wrote the tablet was connecting via a browser, just not via the app.FYI I have a stable, fibre ADSL connection 50Mb down, 5Mb up.

4
W
Contributor
5 months ago

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