Now that you’ve taken the first step with Freshservice trial, it's time to make this platform your own right from Day 1.
Set up your service desk quick and easy, and transform your employee support experience. You can do this in 3 simple steps – 1. Set up primary helpdesk email > 2. Set up support portal > 3. Invite agents.
Set up primary helpdesk email
Your helpdesk email address is your employees’ default reply-to address that can be used to raise requests or ask queries. The company name you fill in while signing up will be used to create the helpdesk email address.
Set up support portal
Give your service desk portal a sleek, professional look that perfectly aligns with your brand identity. A well-branded portal remarkably drives employee adoption and establishes a seamless, trustworthy support channel.
Invite agents
Invite your support staff and agents via an email list, enabling them to begin resolving tickets.
Get started here.
Coming soon
- Learn about creating and managing your service desk tickets.
- Learn about creating workspaces, workflows, and solutions.
- Learn about setting up employee onboarding journeys.
- Learn about setting up your IT assets and managing IT operations.
- Learn about change management and project management modules.
- Meet Freddy (our AI companion)!! Learn about setting up Freddy AI – Agent, Copilot, and Insights.