It would be good if you had the ability to filter themes by free/premium. It was a pain to click through every theme only to find out majority of them had a cost associated. At a minimum at least provide a list of the free ones, which is only about 4 themes.
Hello Jo,
The below tabular columns would give you an overview of the list of paid and free themes available with us. We would keep a tab on this to make updates regularly:
For any queries regarding this, feel free to reach out to support@freshdesk.com, would be glad to help.
Best,
Keerthana
Freshdesk Support
Hello, we're new to Freshdesk and decided to get a theme from Helpdesk Theme because it was promoted on Freshthemes Gallery. But we were disappointed.
First, it was very difficult to get it because of the problems with the cart on the website, it took us a long time before we did it. The installation was okay but after the theme was installed we realized that not all features Helpdesk Theme specified on Freshthemes Gallery and their website are available. E.g. there are NO promoted articles, NO additional components, etc.
They attracted us with beautiful description and screenshots but in reality we got a theme which was too basic with nothing extra (even though it said there are extra features). The code also isn't best concerning the readability, you need a significant amount of time if you want to change something.
Thank you for the feedback, Marcel. We will check with Helpdesk Themes on this issue.
Very few/none good themes for the support portal
The guys at Help Desk Theme have been great! I installed one of their free themes, and had a bunch of issues setting up. They logged in as a temporary agent and fixed it all up for us right away. Highly recommend, esp. if you don't want to pay extra for a theme.
How to install these theme
HI, but need a specific plan to use theme?
Hi Team,
Adding to the thread, we are working on updating the links for the stated Themes, in the meantime please find the list of functioning links here -
Free:
https://community.freshworks.com/freshthemes-gallery-11001/freshdesk-vintage-10637
https://community.freshworks.com/freshthemes-gallery-11001/m-11507
https://community.freshworks.com/freshthemes-gallery-11001/azure-11504
https://community.freshworks.com/freshthemes-gallery-11001/clear-support-10642
https://community.freshworks.com/freshthemes-gallery-11001/gallerify-10638
https://community.freshworks.com/freshthemes-gallery-11001/askaway-10641
https://community.freshworks.com/freshthemes-gallery-11001/minimal-10640
https://community.freshworks.com/freshthemes-gallery-11001/road-ahead-10639
Paid :
https://community.freshworks.com/freshthemes-gallery-11001/list-of-free-themes-15840
https://community.freshworks.com/freshthemes-gallery-11001/casey-14796
https://community.freshworks.com/freshthemes-gallery-11001/bridge-14767
https://community.freshworks.com/freshthemes-gallery-11001/concord-responsive-freshdesk-theme-14147
https://community.freshworks.com/freshthemes-gallery-11001/otay-responsive-freshdesk-theme-14053
https://community.freshworks.com/freshthemes-gallery-11001/list-of-free-themes-15840
https://community.freshworks.com/freshthemes-gallery-11001/lucida-freshdesk-freshservice-theme-19727
Please feel free to reach out to us, in case of any concerns or queries, we will be happy to help! :)
Free themes don’t work: download, add to portal via import, fails.
What’s going on?
Reply
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