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Hellooo Freshworks Community!🏅 Just starting this thread to spark some excitement! Which team or athlete/player are you cheering for this Olympic Games? Share your favorites with us, and let’s cheer for them together! 🎉 Feel free to post images or updates about your picks!  

Hello Refresh Community! I come bearing news as you take on chapter 7 of our getting started series -  We consider every action you take on the community as mini milestones that must be celebrated. :D Yup, it’s true. The badges on your profiles and the rank next to your name are our way of giving back for all that you do in engaging with your fellow community members. As your trusty tour guide, I thought it only fair for me to share a glimpse into how you can earn more accolades. Ranks

Hey folks! I’m doing a quick pulse check as we look at how we can make the community even more useful for you.How often do you visit the community in a week, and what’s usually brings you to the Community!Would love to hear from all of you! Let’s get some comments rolling in here please !!!

We are excited to announce the next edition of New and upcoming features webinarWhen?Two slots1:30 p.m. IST | 4 p.m. SGT | 6 p.m. AEST & 8 a.m. PDT | 11 a.m. EDT | 5 p.m. CETMay 21, 2025 | WednesdayA roundup of all innovations coming your way. Equip your Customer Support teams with the latest productivity features and future-proof your support operations now!Register yourself here - https://www.freshworks.com/events/customer-service/lets-talk-cs/

Hey, hope you are having a great day! On to the next stop - this is a big one!  The Events section Click on the events section in the top bar on the homepage and find yourself amongst a plethora of upcoming events. From thought leadership led webinars, Freshworks product specific tutorials, Subject matter experts led events,

Hey everyone!I’m thrilled to announce that we’ve just rolled out three brand-new subcategories dedicated to all things ESM — covering Workspaces, Document Management, and Employee Workflows! 🎉 These spaces are designed to be your go-to spots for best practices, tips, insights, and everything you need as we explore the exciting world of modules.Make sure to subscribe to the topics below so you never miss out on fresh discussions and updates! Workspaces Document Management Employee Workflows

Hey everyone, what’s your work view today?Share a picture that captures how you’re feeling or what your workspace looks like today. Whether it’s a shot of your desk, something inspiring, or a moment from your workday, we’d love to see it!Here’s mine!!! #WeekInProgress 

Freshservice now offers Advanced IT Asset Management (ITAM) powered by Device42, delivering comprehensive visibility, AI-driven insights, and real-time discovery across hybrid environments. With accurate Configuration Management Database (CMDB), organizations can: 💡 Make smarter decisions with advanced discovery covering legacy systems to cloud resources, enhanced by CMDB data normalization and automated reconciliation.⚡ Resolve issues faster with application dependency mapping, reducing mean time to resolution.🛡️Minimize change management risks with a clear view of upstream and downstream impacts. Enhance your IT operations with

Please reply with YES or NO so we can diagnose and fix any issues. Thanks for your help!

Hey there, welcome to the Freshworks Community! I’m Kamakshi, your designated community or forum guide to get started on the Freshworks Community.The first stop: The Community Profile. Often forgotten by many, we believe it is the best place to create a solid first impression. Please go to your profile (top right) and click on settings.  Add a profile picture of your liking. Fill in the information for the remaining fields. Update your forum signature with

Hi there, We hope you had a fabulous long weekend and a lot to be grateful for this #Thanksgiving break! We decided to bring to you a late edition of #FunFriday since everyone was out celebrating Thanksgiving with their family and loved ones. Which brings me to my next question. For you - What is the one thing you’re thankful for?I’ll go first - I'm grateful for the lighthouse resolve ticket / close ticket option after finish each task. It is satisfying to click to and clear our que for the day. I’m also grateful to the community for bringing together amazing people who make the experience worth the while!Here are a few featured responses from folks here at the Freshworks Community team -  @rhea.desouz

So, I’ve been seeing memes floating around that January just won’t end. Anyone else feel that way? 😅 Personally, I’m right there with them—it’s like time’s dragging on! What do you all think? 

Community super-agents and admins, are you ready for your operation brief? Mission: Celebrate and empower support agentsTarget: YouLocation: The Freshworks communityDate: August 29 - September 16Notes: We are initializing Mission Agent CX, a series of missions to empower and throw the spotlight on customer service agents like you, and celebrate all the incredible work you do. We have a bunch of missions for you to take the lead on. 🕵️ Brief 1: Decode the word search to find the names to your upcoming missions!  

As we continue to adapt and innovate in the digital era, we are pleased to announce a significant development in our product suite. We are launching Freshmarketer for WooCommerce, a game-changing integration designed to empower online store owners and transform their e-commerce strategy.What is Freshmarketer for WooCommerce?Freshmarketer for WooCommerce combines the best of Freshmarketer’s marketing automation capabilities with WooCommerce, the world’s most popular e-commerce platform. This integration allows WooCommerce store owners & marketers to connect with their customers across multiple channels, personalize engagement, contex

REGISTER  For this session, we have invited one of our featured community members, Janani Babu, a developer at Geekfactory. Join us for an engaging ‘app showcase’ session followed by two more interesting topics to be covered during the session. Don’t forget to register. Block your calendar - Thursday, 27th October at 2:00 PM CET to connect with fellow developers in the community!TopicBuild an intertwined architecture - PCI Pal Payments App by Janani Babu - Geekfactory How to workaround API Rate Limits using

Hello everyone!How’s it going?Today is AI Appreciation Day, a perfect time to celebrate the incredible innovations and impact of AI! How have you been using AI in your daily tasks—whether for work, personal development, or routines? Are there any AI-powered apps or tools you recommend? Do you have any interesting stories or experiences to share? We’d love to hear from you! I’ve reached out to some folks in person and wanted to open up the conversation here :)Let’s hear your thoughts!