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Announcements and Events

Get all the latest updates on announcement and events here!

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141 Posts
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
A heartfelt thanks to you all and Happy Holidays!!!
A heartfelt thanks to you all and Happy Holidays!!!

Dear Freshworks Community Family, As we approach the close of this year, some of you might be wrapping up work, cozying up by the fireplace, or exploring favorite destinations. We would like to take a moment to revisit 2023 and reflect on the collective journey we've experienced together in this community.                                         2023 has proven to be a remarkable year on various fronts. The launch of Community 2.0 ushered in a wave of exciting features and improvements. This encompassed the recommencement of Community Events, the engaging 'Community Hours’ sessions, updates on the IDEAS Section, and the introduction of Community Subject Matter Experts. The much-anticipated activation of 'Dark Mode' for our Freshservice users was a highlight, being the top voted IDEA on the Community. It was a delightful Christmas surprise from our Freshservice Santas to our users! 🎅🌙Thank you for your support through the changes, enhancements, and optimizations that the community und

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zachary.king
Skilled Expert
SnigdhaVittaldev
Skilled Expert
SnigdhaVittaldevSkilled Expert
published in Announcements and Events
#Storytime - Elsevier's Digital Transformation Story
#Storytime - Elsevier's Digital Transformation Story#Storytime #Customerstories

Welcome to the second edition of #Storytime - your weekly ticket to a world of entertaining and inspiring customer tales! 💥We are touching the realms of ITSM with today’s tale on digital transformation!Have you ever wondered what it would be like to effortlessly manage your IT services, like a finely tuned engine that propels your organization forward? The smooth operation of a well-maintained machine is essential for optimal performance and productivity. 🚀 Elsevier, a global leader in information and analytics, found themselves faced with the challenge of keeping their IT systems running smoothly. They sought a solution that would act as the engine of their IT operations, ensuring seamless functionality and driving their success.Much to their liking, they encountered Freshservice, the instrument that enabled Elsevier's IT service management. Like an efficient motor, the tool provided the reliability needed to power their operations.Becoming central to their IT infrastructure, Freshs

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bilal mirza
rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Announcements and Events
Join Freshworks Insiders - a celebration of YOU!
Join Freshworks Insiders - a celebration of YOU!

Hello Freshworks Community Fam!!The holiday season is upon us, and we're thrilled to share some exciting news that will add even more sparkle to your festivities! 🌟 Introducing Freshworks Insiders – a celebration of YOU, our fantastic super-users! 🎁 What is the Freshworks Insiders?Designed to celebrate and empower our customers, it is a space where your voices are heard, your stories are shared, and your impact is felt. 🌈 Why Should You Join?Your Voice Matters: Share your success stories and holiday triumphs! Take part in curated challenges and asks to win points! Take center stage: Let's talk about you! We'll shine the spotlight on your expertise and industry knowledge, so you can inspire peers across the globe. Exclusive Rewards: Tis' the season of giving, and we're giving back to you! As a part of our program, you'll have access to exclusive perks, discounts, and goodies.  🎉 How Can You Get Involved?Getting started is. Visit our website, click 'Join Now,' and voila, you’re a par

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zodharry
Community Debut
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
#AskAllyAnything - AMA with Community Team
#AskAllyAnything - AMA with Community TeamCOMMUNITY HOURS

Hello everyone! We're excited to kick off our Community Hours - AMA sessions - #AskAllyAnything. Whether you're new or a community champion, this session is packed with value, and @alyssia.correa  is here to answer all your questions. These sessions will be held on both Tuesdays and Wednesdays, to ensure that we can accommodate all our community members across different time zones. :)We’re really looking forward to connecting directly with you. We cannot wait to discuss the new community and its updates, and hear your valuable feedback. Here are your link to Register to the Upcoming session! Register Here - For those who are wondering, what’s in store… here you go!Agenda -New Members Welcome: Join us, introduce yourself, and take a deep dive into the new Community. Exclusive Virtual Tour: Get ready to explore the exciting updates and features in Community 2.0—it's going to be awesome! Feedback Time: We encourage you to ask questions and share feedback on the new structure, navigation,

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Apprentice
debrup.datta
Community Manager
debrup.dattaCommunity Manager
published in Announcements and Events
Build reliable Apps faster with ease using Freddy Copilot for Developers
Build reliable Apps faster with ease using Freddy Copilot for Developers

Hey Freshworks Community Members!! Did you know that you can now extend your Freshworks product capabilities by building apps 3x faster by leveraging the power of Generative AI?  With our latest Generative AI toolkit - Freddy Copilot for Developers, you can solve critical business problems and drive outcomes faster with minimal effort by building reliable custom apps on the Freshworks Marketplace. Freddy Copilot for Developers is an AI-powered app development toolkit that lets your tech teams move away from mundane coding tasks, enabling them to build business solutions easily with more than a 50% reduction in errors.  This capability is now available to all Freshworks customers, irrespective of the product you are using. We are live with the Beta program for Freddy Copilot for Developers. Sign Up today using this link and get access today! Here are some of the key features that you can leverage on our Gen AI app development toolkit !!! Use-Case to App Building apps by developing each

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debrup.datta
Community Manager
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
Happy Thanksgiving Everyone!
Happy Thanksgiving Everyone!

Helloo Freshworks Community Fam!!!We are already hearing the jingling of bells 🔔🌟and the sweet melodies 🎶 🎉🎄 of Christmas carols. It’s the most wonderful time of the year again ❄️🎇🎉!!!                                       As we reflect on the year gone by, it’s also an important time for us to express our gratitude to each one of you for being an integral part of our Freshworks Community family! Without your unwavering support and passion for sharing knowledge, this thriving community wouldn't have evolved into the vibrant space it is today.This Thanksgiving, we want to take a moment to share our heartfelt appreciation for our colleagues and team-mates who are the real heroes and champions of the Freshworks Community - they work tirelessly behind-the-scenes, extending all kinds of support and are the gears who help us run our community engine smoothly.We also wanted to thank our customers and community members for extending their valuable time to contribute their expertise as w

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raymondcanilao
Skilled Expert
alyssia.correa
Community Manager
alyssia.correaCommunity Manager
published in Announcements and Events
Freshworks Community 2.0 is LIVE !!!! Check out what's new!
Freshworks Community 2.0 is LIVE !!!! Check out what's new!COMMUNITY NEWS

Hello, hello Freshworks Community, It’s been a minute and we’re already 6 months into 2023!! We know we say this often, but seriously - where has the time gone?We know we’ve been pretty silent for a while and not had as much activity or updates that you may have been used to, but we do have some exciting developments and news for some of the changes coming your wayyy…. So what are these big changes you ask? Drumrollll pleasee…🥁🥁🥁 We’re RE-LAUNCHING the community, so get ready for⚡⚡🥁 Freshworks Community 2.0 🥁 ⚡⚡ Over the last few months, our team has been tirelessly working to build out this new structure, gathering feedback from our customers and our employees to really elevate your experience in the community. Granted, it’s taken a wee bit longer than anticipated to launch the new version of the community, but that’s because we want to get this right for you - so we can only request for a little bit more of your patience while we iron out a few more nuts and bolts.We’d still lov

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Henrymamar
Community Debut
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
Service Tutorial Session, Ft. Eric Smith
Service Tutorial Session, Ft. Eric SmithASK THE EXPERT

Hey Freshworks Community Fam!  Are you familiar with Freshworks Professional Services and its offerings? Explore it with us in our upcoming Service Tutorial session.I’m really pleased to announce the first Service Tutorial session with our Subject Matter Expert (SME) @eric.smith on Wednesday, November 8 at 9:00 p.m. IST | 4:30 p.m. CET | 7:30 a.m. PST.This session will give you an overview into 'Freshworks Professional Services,' where you'll learn about our service offerings, team structure, and the key value drivers that empower your business growth.But first, I’d love to introduce Eric and share a little more about him below: Eric SmithManager, Service SalesFreshworksEric is a Services Sales Manager at Freshworks with over 15 years of experience in large enterprises. He's a key driver of Freshworks' growth, specializing in strategic sales. He is committed to top-tier project delivery and always has a customer-centric approach. Eric's passions include golf, ice hockey, aviation and h

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R
Community Debut
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
🗓 ⌛ November - Community Events RoundUp - Mark your Calendar !!
🗓 ⌛ November - Community Events RoundUp - Mark your Calendar !!

Hey Freshworks Community Fammm!As we near the holiday season, let's wrap up the year with valuable learnings. To facilitate this, we have our Subject Matter Experts hosting monthly events that are packed with a lot of insights and expertise.Also, as we approach the end, we're working on something bit more fun too (stay tuned for updates 🎉!).Here’s a roundup of November's events that you may not want to miss!!! Exploring Freshworks Professional Services: An Overview hosted by @eric.smith        Date: November 8, at 9:00 p.m. IST | 4:30 p.m. CET | 7:30 a.m. PSTRegister Here:   Ask Your Questions Here: Live Q&A session on Customer Service Suite with @Preethi Cx expert          Date: November 14, at 9:00 p.m. IST | 4:30 p.m. CET | 7:30 a.m. PST  Register Here:  Ask Your Questions Here: Benchmarking: The path to service excellence and service desk efficiency hosted by @Anand.Elangovan          Date: November 16, at 3:30 p.m. IST | 10:00 a.m. GMT | 9:00 p.m. AEDT Register Here:  Ask You

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eric.smith
Community Debut
SnigdhaVittaldev
Skilled Expert
SnigdhaVittaldevSkilled Expert
published in Announcements and Events
#Storytime - Trainline's travel tale
#Storytime - Trainline's travel tale#Storytime #Customerstories

Hello fam, Welcome to the first edition of #Storytime - your weekly ticket to a world of entertaining and inspiring customer tales! 💥We’re kicking off this series with a European adventure - Trainline and Freshworks. A tale where travel meets seamless customer experience, creating unforgettable memories along the way!Picture this: You and your pals are all set for an epic adventure across Europe and the UK. You're pumped, they're pumped, and you're ready to go. But let's face it, planning a trip can be as confusing as trying to fold a road map in a hurricane.Enter Trainline, the rail and coach travel brand that's got your back, no matter how many wrong turns you take (intentional or not). They serve travelers from more countries than you can count on one hand and have more downloads of their app than you have selfies on your phone (which is saying something).Now, here comes the pandemic, throwing travel plans into more loops than a roller coaster. But Trainline doesn't back down from

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zachary.king
Skilled Expert
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
🎃 👻 Spooktacular IT Challenge! Check it Out!!!!
🎃 👻 Spooktacular IT Challenge! Check it Out!!!!

Hello Freshservice Fam!!!Trickkkk or Treatttttttt!!!! You all would have been there, facing those petrifying IT challenges that seem to lurk in your daily operations. From tricky ticket surges to scary SLA violations, dealing with pesky password phantoms, you've likely encountered them all! These are just a few examples of some of the scariest IT challenges that haunt the world of IT service management right??  Now, we want to hear from you! What hair-raising spooky names have you come up with for the IT challenges you've encountered? Share your creative names and join our #SpooktacularChallenge.Please respond in the comments below with your uniquely named IT challenges and a brief description of how they've given you the creeps in your IT service management efforts.Feel free to add your own chilling, entertaining, or enlightening twists to your IT horror stories. After all, in the spirit of Halloween, we're here to have a bit of fun while sharing knowledge. You can also share with us

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alyssia.correa
Community Manager
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
[POLL] #AskAllyAnything - The first ever community 2.0 virtual meet-up & AMA session
[POLL] #AskAllyAnything - The first ever community 2.0 virtual meet-up & AMA sessionCOMMUNITY NEWS

Hello Hello Fam!I hope you're all doing great and basking in the joy of exploring Freshworks Community 2.0. As you are navigating through the new community structure, I’m sure you must be eager to explore further, ask questions and share feedback and we would like to hear directly from you - so for the first time, we’re going to set up a meeting with the Community team to answer all your queries.We’re really looking forward to the chance to meet all of you and also use this opportunity to give you a tour of the community and hear of what you’d like to see more of  in the community! Well guess who’s going to be hosting these AMA’s? It’s our Captain, @alyssia.correa  and we’re going to call it #AskAllyAnything - so please fire away!!  What can you expect in this session?👀 Sneak Peek of Community 2.0: An exclusive virtual tour of the revamped community, where we'll walk you through all the exciting updates and features that have been introduced.  🕵🏻 SME Councils: We will discuss the go

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danidaniel
Community Debut
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
🗓 ⌛ October - Community Events RoundUp - Mark your Calendar !!
🗓 ⌛ October - Community Events RoundUp - Mark your Calendar !!

Hello, hello Freshworks Community!How’s it going - we’re at the final stretch of the year - it's October already! We’ve been really excited to re-launch our events on Community.Thank you for actively engaging and participating for all our sessions so far!  To streamline your experience, we will be publishing a monthly roundup of the sessions. Here is  a roundup of all the October Community events led by our SMEs (Subject Matter Experts) . These sessions are packed with valuable insights and expertise you won't want to miss out!  Live Q&A Session with Sales & Marketing Expert ft. @Jessica Jeyakumar ​​​​​​​      Date : October 10, 2023 | 3:00 p.m. IST | 11:30 a.m. CET | 8:30 p.m. AEDTRegister Here - Ask Your Questions Here - Understanding the Bot Game Ft. CX Expert @ShubhamShrivastava       Date : October 18, 2023 | 3:00 p.m. IST | 11:30 a.m. CET | 8:30 p.m. AEDT Register Here - Ask Your Questions Here -  Automate Like Mozart: Unleash the Symphony of Automation with Freshservice

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marshray48
Community Debut
alyssia.correa
Community Manager
alyssia.correaCommunity Manager
published in Announcements and Events
Best Practice Webinar with CX Expert, Thriyambakesh Ravi
Best Practice Webinar with CX Expert, Thriyambakesh RaviSME COUNCIL - CX

Hey Freshworks Community Fam! I’m really pleased to announce our first Best Practice Webinar - ‘The subtle art of not getting a Ticket’ with our CX Subject Matter Expert (SME) @thriyambhakesh.ravi on Tuesday, September 19, 2023 at 9:00 p.m. IST. Our Best Practice sessions are designed to let our community members directly interact with Subject Matter Experts (SMEs). You'll discover insights and strategies for delivering exceptional customer experiences and make your CX processes more efficient. But first, I’d love to introduce Thriyambhakesh and share a little more about him below: Thriyambhakesh RaviSolutions Architect - FreshworksThriyambhakesh is a Solutions Architect at Freshworks, with over 9 years of expertise in the (CX) industry. He has held multiple CX roles in his previous positions and has a successful track record of over 50 projects within Freshworks. Beyond his professional endeavors, he's deeply passionate about CX. Outside of work, he enjoys playing village cricket and

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Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
We're BACK with the Freshworks Analytics | Webinar SeriesEvent News

📣📣 Attention !! Attention to all our Community members. We’re back with the most awaited Analytics Webinar Series!   We’re hosting our second series of the Freshworks Analytics AMA sessions. Due to an overwhelming response and turnout to the previous Freshworks Analytics | Ask the Expert  session - we decided to make it bigger and better!! So you really, do not want to miss out on this one!! So what do we have in store for you?? Well this time around, we’re hosting a three-part series aimed at improving and understanding the use of Analytics to its full potential. The series will cover a demo of Freshworks Analytics, two deep dive sessions on CX and CRM analytics. Ensure you don't miss out by Registering Now ⬅ Agenda of the Events: Session 1: Analytics Overview 🔍 Gain insights into Freshworks Analytics with a quick demo and engage in a Q&A with a panel of subject matter experts.                                                                            Register Here Session 2:  

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Kamakshi V
Community Manager
rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Announcements and Events
Unlock the gates of the Freshworks inner circle
Unlock the gates of the Freshworks inner circleFreshworks Insiders

Greetings Freshworks Community members! We have a proposition for you, one that will unveil a world of exclusive benefits and extraordinary experiences. We are keeping the finer details under wraps for now.Read on to discover the path to becoming a part of the inner circle. The Quest: Guess the answers to 3 questions, find the correct 4-digit passcode, and reveal your answer in the comments section. All those who guess it right will receive an exclusive invite in their inbox! How many customer service products does Freshworks have? How many product plans do we offer? How many offices does Freshworks operate?💡 Let’s see how many of you can get it right!  And if you do, keep an eye out in your inbox 👀✉ Cheers! 

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BSJFW
Contributor
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
Watch on Demand : Analytics Webinar Series (Overview, CX and CRM Deep-dive)
Watch on Demand : Analytics Webinar Series (Overview, CX and CRM Deep-dive)WATCH ON DEMAND

Hello everyone!A big shoutout to all the awesome participants who joined us for the Analytics Webinar Series! It was absolutely delightful to witness such enthusiasm from a diverse global audience.We understand that there has been a slight delay in uploading the recording of the session. However, we are happy to inform you that it is now available for your viewing. Please check it out ! 👀Analytics OverviewCRM Deep-diveCX Deep-dive Please feel free to share your questions/comments below. We’d love to hear from you!Cheers! 

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Kamakshi V
Community Manager
alyssia.correa
Community Manager
alyssia.correaCommunity Manager
published in Announcements and Events
🚨 ATTENTION PLEASE!! 🚨 Maintenance Hours for Freshworks Community 2.0 ​​​​​​​🔧
🚨 ATTENTION PLEASE!! 🚨 Maintenance Hours for Freshworks Community 2.0 ​​​​​​​🔧Community News

Hello Freshworks Community,  Attention please!!  The time has finally arrived for us to take Freshworks Community 2.0 - LIVE !! Please note that the migration process will begin from Thursday, 20th July, 2023 and will run over the next few days.While the migration process is on-going you will notice new changes to the layout, improvised categories, changes to the home menu and articles temporarily missing. Please note that these will gradually be placed in the new categories. You may find some categories to be temporarily empty but please do not worry, the migration may extend for a little while we gradually phase the migration of our entire database. We will be moving over 10,000 articles and the migration will happen in phases, please bear with us as this may take a few weeks to complete. In the interim, we look forward to your feedback, suggestions, any pages that could be broken, please do alert us on this thread so we can keep an eye out and amend immediately. We hope these change

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Daniel Söderlund
Skilled Expert
R
Skilled Expert
RiazSkilled Expert
published in Announcements and Events
MAINTENANCE NOTICE: The community is going through some changes!News

Hello there fellow members! If you’re on the community and see weird things taking place (conversations going missing, categories not being available, changes in the home menu etc.) do not worry or panic!We’re making some due changes that will help with the next phase in the community as we look to bring together more members, better spaces for discussions, additional programs and most of all structure. In the upcoming week, look out for our updated and newest articles on the changes, how to navigate the new community space, where & how to ask your questions, what it means to be part of our community and so on! We want to ensure we create the right space & environment for our members to learn and connect as easily as possible. Shoot us an email at community@freshworks.com, should you have any concerns, questions, or ideas! --RS

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Aliza915
Community Debut
Kamakshi V
Community Manager
Kamakshi VCommunity Manager
published in Announcements and Events
Calling all Experts ! We are seeking your Insights on DevOps Strategy, Challenges, and the Role of ITSMCustomer Perspectives

Hello IT leaders and DevOps enthusiasts!!  Research says, 83% of IT decision-makers implemented DevOps practices in 2021 to unlock higher business value. If you’re one of them, your insights into DevOps strategies, challenges, and the role of IT Service Management (ITSM) in the modern era of agile software delivery can be highly valuable to our ongoing research. We look forward to hearing your expertise and perspectives on the following topics:The DevOps Journey: How did  your organization formulate and execute its DevOps strategy? What drove you to adopt DevOps practices? How has your DevOps strategy evolved over time, and what factors influenced its evolution? Any lessons learned or best practices you would like to share?   Challenges and Pain Points: What are the biggest challenges you have encountered during your DevOps journey? How did you tackle them, and what were the outcomes? Specifically, how did you handle governance and ensure compliance in the DevOps era?  Feel free to

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J
H
Skilled Expert
harshaa.sridharSkilled Expert
published in Announcements and Events
Latest offerings from Freshworks Professional Services!
Latest offerings from Freshworks Professional Services!

Hello Freshworks Community Members! We understand that every business is unique and that’s why we offer tailored solutions to meet your specific needs. Our experts from Freshworks Professional Services team will spend time with you to understand your business goals to get maximum value from your investment 📈.Discover the range of services offered below and let us help you achieve your business goals today. Here are some of the services on offer:  Managed Services: Lean on a Freshworks product expert to take care of your system administration. Includes a monthly bucket of hours for configuration, best practice sharing, training, and more. This offering includes expert design, configuration & deployment of new features, system administration, customized agent and admin training sessions, proven best practices for optimizing productivity.  ​​​​​Health Assessment is a comprehensive review of your existing setup to help you to understand the current state and proactively identify areas

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H
Skilled Expert
SnigdhaVittaldev
Skilled Expert
SnigdhaVittaldevSkilled Expert
published in Announcements and Events
🎪 The Community Carnival: Riddle me this! 🎠
🎪 The Community Carnival: Riddle me this! 🎠

Seasons greetings!​With the start of the Community Carnival, this October is going to be a treat for everyone! We’ve put together a few riddles that tests the most heard Freshworks and SaaS lingo - can you figure out what they are? Put your answers in the comments section below!!  ​🐶🐾 I am Freshworks’s very own pet dog. I am the best at automation. What’s my name? Number of words: 01 ⚙️🔥 I am the latest and the hottest D2C integration with a Freshworks product. What am I?Number of words: 02 ✈️💻 I make or break a customer’s journey with a productHint: I am not a product feature but I determine the end-user's interactionNumber of words: 02 😍📝I measure how a customer feels about the product and service through a surveyHint: The answer is an abbreviation   🕒💰 I am free of charge for a limited time. Typically, for 14 or 30 days.Number of words: 02 🚀🚢 I am a Freshworks product that personalizes engagement, shortens your sales cycle, and grows your business. Who am I?Number of words

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Khanco
Community Debut
Anusha
Community Manager
AnushaCommunity Manager
published in Announcements and Events
Are you making full use of your Freshservice account? 🤔
Are you making full use of your Freshservice account? 🤔News

Hey there 🙋🏽Just checking: Are you still using Freshservice just to manage helpdesk tickets?If yes, you're not benefiting from the native IT Operations Management features that can help your business save big by staying always on. Plus, with the latest enhancements and powerful feature releases, there's no reason why you should continue spending on external tools!Sign up your self, and your colleagues in ITOps, for Let's Talk ITOM Season 4. Explore via three webinars how Freshservice can help you:👉🏽 Minimize service outages >> Streamline incident management to keep end users and agents happy👉🏽 Tackle IT complexity >> Break silos across IT teams, unlock collaboration, & tackle bloatware👉🏽 Eliminate agent burnout >> Minimize noise, chaos, & confusion to resolve incidents fasterCan't attend? Register anyways and receive all recordings via email.SAVE A SEAT!

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Anusha
Community Manager
rashmi.nag
Skilled Expert
rashmi.nagSkilled Expert
published in Announcements and Events
Join in for a #CommunityChat | March 14 | Uninterrupted IT, Unstoppable Business
Join in for a #CommunityChat | March 14 | Uninterrupted IT, Unstoppable Business#CommunityChat

Introducing #CommunityChat or as we call it ‘Courtside with community’, an informal conversation among community members over cups of our favorite beverage.I am currently writing this post with a tall glass of iced coffee in my hand This time around, we will be discussing all things ITSM - Topic of the hour: How to use ITSM & ITOM together to make your business unstoppable. Here’s a list of questions we’ll be tackling in this chat - What are the top priorities for IT leaders in 2022? How do IT leaders make the leap from tech leaders to business drivers? How to transition from traditional IT to DevOps? How to create delightful technology experiences for agents and employees? What are some challenges organizations face when setting up their enterprise service management, and what are the different solutions required to address them?How does it work?To answer a question, tag the answer with the corresponding number. For example, if you are answering the first question Q1, start your a

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usmanmunir
alyssia.correa
Community Manager
alyssia.correaCommunity Manager
published in Announcements and Events
Exciting opportunity to grow with the Freshworks Paid Apps Program!News

We know business challenges come in all shapes and sizes. A digital finance provider may need help improving agent productivity by integrating several apps into Freshdesk. Or an Indian skincare and wellness company may want to track incoming calls from customers and link tickets to contact information. And that’s exactly where the apps from the Freshworks Marketplace come into the picture. The Freshworks Marketplace is a one-stop shop that allows  developers to build and publish apps (extensions and integrations) and customers to download and use the apps.  Freshworks Paid Apps Program Introducing the Freshworks Paid Apps Program The current marketplace has more than 1300 public apps and now it is ready to get bigger with the Paid Apps Program. To ensure we are consistently delivering a greater experience for our customers and developer partners we are launching the Freshworks Paid Apps Program. The Freshworks Paid Apps Program empowers partner developers globally to build robust futur

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alyssia.correa
Community Manager

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