Unanswered questions

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Unanswered questions

307 Topics

How to check the company of logged user in customize html of New Ticket ?

UI and API agent IDs don't match up... is this normal?

So how are you using the ideas in ITIL4 to demonstrate service value?

Combing / merging Fields.

Add audio notification to Freshconnect discussions when tagged

Can't open specific contact

Frustrated at having to burn agent on admin account

Merging Contacts Who Use Custom Sender

Formatted text entered into portal via iPhone safari browser concatenates when sent.

hoe can I edit my old KYC i want to change information

Think about your IT service desk metrics...

Response to emails not showing in Freshdesk

Skip closed ticket notifications

redirect loop when tryng to login

User can change Requester field when creating new ticket

Best practice for requesters that are no longer company employee's

Scheduled report attachment changed from .xlsx to .xls since 28th July

FreshWorks CRM - Webhook event trigger testing failed - But how email notfication received

Custom Module - Is the data available via API?

Freshdesk

"The one big thing"?

I would like to create an app for freshdesk market place in php

Disable autoresponder for forwarded tickets

Tracking subscription payments

Can u i use freshdesk for team working.

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