While PDF export is available per
the export is pretty awkward. Images often break and fail to render, formatting is inconsistent or removed, seemingly at random. Additionally, like a typical webpage, you get header/footer information that is not configurable.
My recommendation is:
If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
+2If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
This looks like a good app but you have to pay per agent. We have a lot of agents but only need to export the docs twice a year when we validate new releases.
If you’re open to using an app for your PDF export check out the PDF Export app (in the marketplace: for Freshdesk / Freshservice) as we’re trying to improve the PDF export experience in Freshdesk/Freshservice. We do support formatting and embedding images, and header and footer configuration is next on our roadmap
This looks like a good app but you have to pay per agent. We have a lot of agents but only need to export the docs twice a year when we validate new releases.
Right I agree. Any updates on this @fresh service? We need these offline copies and the current copy/past or ctrl+p is not good at all. The formatting is off and it’s not a good experience.
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