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How to get heads up push notification in Android

  • February 1, 2023
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chetan33853
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Hello, i want to implement heads up push notificaiton in Android . like IOS have and some other apps like whatapp etc have when app is closed or backgroup notifcation comes as heads up

 

 

Best answer by srikanthkarunakaran

Hi @chetan33853 :

Please use this latest article and videos to implement the push notifications module to your app:

  1. Updated doc -https://crmsupport.freshworks.com/en/support/solutions/articles/50000002717-how-to-integrate-android-sdk-for-chat-
  2. Please ensure to read this developer document on how to handle notifications: https://developers.freshchat.com/mobile/#handle-push-notifications
  3. Sample: https://github.com/freshdesk/freshchat-android/tree/master/Sample/FCPushNotificationSample

Hope this helps:)

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    4 replies

    Sivasankari
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    • Sivasankari
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    • 1 reply
    • February 1, 2023

    Hi Chetan,

    I suppose that the Android App already has the Freshchat SDK set up done, since this question is posted under Freshchat.

    Please refer to the following solution article, in which the push notification set up is explained.
    https://support.freshchat.com/en/support/solutions/articles/50000000207-freshchat-android-sdk-integration-steps

     

     

     

    srikanthkarunakaran
    Community Manager
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    Hi @chetan33853 :

    Please use this latest article and videos to implement the push notifications module to your app:

    1. Updated doc -https://crmsupport.freshworks.com/en/support/solutions/articles/50000002717-how-to-integrate-android-sdk-for-chat-
    2. Please ensure to read this developer document on how to handle notifications: https://developers.freshchat.com/mobile/#handle-push-notifications
    3. Sample: https://github.com/freshdesk/freshchat-android/tree/master/Sample/FCPushNotificationSample

    Hope this helps:)

    Senior Technical Product Specialist, Srikanth NK
    ancileric
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    • ancileric
      ancileric
    seanorvis02
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    • seanorvis02
    • Community Debut
    • 1 reply
    • October 28, 2024

    • Set Up Firebase Cloud Messaging (FCM): Add FCM to your project via build.gradle and configure it in the Firebase Console.

    • Create a Service: Extend FirebaseMessagingService to handle incoming messages and create notifications.

    • Build Notification: Use NotificationCompat.Builder, set setPriority(NotificationCompat.PRIORITY_HIGH) for heads-up notifications.

    • Create Notification Channel: For Android 8.0+, create a notification channel with IMPORTANCE_HIGH.

    • Send Notifications: Use FCM to send messages with the food menu updates.

    panamaCompany
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    • panamaCompany
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    • 2 replies
    • February 12, 2025

    I assume the Freshchat SDK is already set up in the Android app since this question is posted under Freshchat.

    For setting up push notifications, please refer to the following solution article, which provides a detailed explanation.

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