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How can I add a custom icon with hyperlink next to he canned response icon in ticket replies?


This app will add some custom HTML to Replies/Forwards/Notes ( those invoked from the toolbar - not those associated with existing notes ). You will have to customize the HTML to suit your needs.



 



<div id="new_icon"></div>


<script type="text/javascript">


  jQuery('#new_icon').closest('.widget').removeClass('widget');





  var cust_html = "<li class=\"redactor_separator\"></li><li style=\"color: #f00; font-size: 12px;\" id=\"custom_html\">ABC</li>";


  


  function addCustNote() {


    jQuery("ul").filter(".redactor_toolbar").each(function(index) {


      if (!jQuery(this).find('li#custom_html').length) {


        jQuery(this).append(cust_html);


      }


    });


  }


  jQuery(document).on('ticket_view_loaded', addCustNote);


</script>


 





Thanks so much!

 





Where into that code to put the html link?



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