Hello,

I am using a trial account with the default configuration for emails. Unfortunately, it looks that they are not set.

Here are the tests I have run up to now :

- manually reply from a ticket to a gmail, yahoo, and professional adress : nothing has been received (I checked the spam too).

- try a predefined answer to the same recipients : nothing either

- try an email notification to the same recipients : nothing either

- I have waited 24h and run the 1st test again I case it was due to the limitation on the amount of email but we haven't received anything.

Do you have any idea of what I can do ?