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Someone know’s how the “if” clause works with the mailbot?…


Im trying to display different kind of footer depending on the request mail, i couldn’t fin any forum or related docs about it, can someone tell me how to beat it?…

ex:

{% if ticket.portal_url == "hi@example.com"% }

 show footer A

{% end if % }


Thanks in advance

Hello @AlejandroRamirez21, good day! Can you brief more on your use case here? Are you trying to use the mail bot or make this change using portal customization? 

 

Thanks and looking forward to hearing from you to help you further. 

 


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