Hi,
I have created multiple forms in the portal based and with FreshDesk default functionality these forms are available as drop-down in the portal.
So my question is, instead of form drop-down can I have these form represented in any other visual representations (example each form as Buttons or Labels instead of Drop-Down Option) ?
Please advice
Thanks,
Hi
Welcome to the Freshworks Commumity!
I understand you are looking to display the multiple forms option as a button/label, I am afraid we do not support this in the Account’s User Interface as of now. The only way to select this would be, by using the dropdown option.
Please feel free to post your ideas on our forum, if you are interested in seeing this within freshdesk in the near future, we will pick this up based on the traction of requests.
https://community.freshworks.com/ideas
Cheers!
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