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Question

Workflow and Formatting


paddyb79
Apprentice
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Hi Community 

 

if i set a workflow in my case the alert via Webhook to Teams

 

how can i format the text with some basics like “new line” after some fiels oth just that the text looks a bit better readable?

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3 replies

Daniel Söderlund
Skilled Expert
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Hi, is this Freshworks or Freshdesk? 

 

//Daniel


paddyb79
Apprentice
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  • Author
  • Apprentice
  • 2 replies
  • January 9, 2023

Hi Daniel

 

we use it in FreshSerivce 


Daniel Söderlund
Skilled Expert
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paddyb79 wrote:

Hi Daniel

 

we use it in FreshSerivce 

Okay, you posted in Freshdesk section. 

You don’t use the MS teams app then? 
Have you tried HTML formating like <br> ? 


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