Question

Workflow and Formatting

Hi Community

if i set a workflow in my case the alert via Webhook to Teams

how can i format the text with some basics like “new line” after some fiels oth just that the text looks a bit better readable?

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+14

Hi, is this Freshworks or Freshdesk?

//Daniel

Solution consultant @ synerity.eu, A new error is always a sign of progress!

Hi Daniel

we use it in FreshSerivce

+14

paddyb79 wrote:

Hi Daniel

we use it in FreshSerivce

Okay, you posted in Freshdesk section.

You don’t use the MS teams app then?
Have you tried HTML formating like <br> ?

Solution consultant @ synerity.eu, A new error is always a sign of progress!

3 replies