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assign several companies to one contact no longer possible ?


Perry.gy
Apprentice
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I would like to assign several companies to a contact because he is in charge of them. I used to be able to link multiple companies when creating a contact. Now it is no longer possible. Has something been adjusted ?

Best answer by vinothkumar.manoharan

Hi @Perry.gy 

Associating mutiple companies to one contact is available in Pro and Enterprise plans.

You can refer to this - https://support.freshdesk.com/en/support/solutions/articles/219344-associating-one-contact-with-multiple-companies

Let us know which plan you are IN to check further

Cheers

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2 replies

vinothkumar.manoharan
Skilled Expert
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Hi @Perry.gy 

Associating mutiple companies to one contact is available in Pro and Enterprise plans.

You can refer to this - https://support.freshdesk.com/en/support/solutions/articles/219344-associating-one-contact-with-multiple-companies

Let us know which plan you are IN to check further

Cheers


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  • Contributor
  • 35 replies
  • March 13, 2025
Perry.gy wrote:

I would like to assign several companies to a contact because he is in charge of them. I used to be able to link multiple companies when creating a contact. Now it is no longer possible. Has something been adjusted sassa status check appeal?

A recent update may have changed this functionality. Check for new settings, custom fields, or tags as alternatives. If unsure, consult support or platform documentation for confirmation.


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