Exclusive tour of Freshservice On-Call Management

Concerned about service outages? You're not alone. From large enterprises to small and medium businesses, no modern organization is immune to downtime. However, the sooner an issue is acknowledged, the faster it is acted upon, and the lower is the business impact.

Freshservice On-Call Management enables businesses to get a one-up on critical incidents by streamlining incident resolution on a unified platform that supports collaboration between IT and DevOps teams.

Join us in this webinar to get a closer look at the newly-launched Freshservice On-Call Management module! We'll walk you through:

• On-call schedules: Guarantee 24*7 agent availability

• On-call rotations: Distribute responsibility with shifts & rosters 

• Escalation paths: Escalate an issue until it is acknowledged

• Notification channels & rules: Intimate agents through popular communication channels 

• On-call calendar: Get a bird's eye view of agent availability

Save your seat now to see Freshservice On-Call Management in action!

Presenters:

Naganandhini Ramasubramaniyan, Senior Product Manager, Freshservice

Anusha Jha, Lead-Product Marketing, Freshservice

Joining Details:

  Tuesday, December 7, 2021

  Slot 1: 11:30 AM GMT/ 12:30 PM CET | Slot 2: 10:00 AM PT / 1:00 PM ET 

REGISTER NOW