Level Up Your CX with Freshdesk & Tech Partners: A LinkedIn Live Series | Episode 4 ft AJ Chan from Textline

Done right, SMS-based customer service is a great way to earn brand loyalty in the smartphone era. Used in tandem with AI and automation workflows, texting can make high-touch customer interactions convenient, conversational, and incredibly fast. 

In our latest LinkedIn Live Episode with our tech partner Textline, our host Eric Bohren will be joined by AJ Chan, COO, Textline. Tune in and join the discussion on how business messaging enables customer communication at scale and why brands need to leverage this opportunity to build personal conversations with customers.
 

📅 19th July, Tuesday | 10 AM PDT

Meet the speakers:

Eric Bohren, Director, ISV Partners and Marketplace, Freshworks
AJ Chan, COO, Textline