Episode 9 of How-To Series on Freshservice | How to: Use AI and delight your employees with Freshservice Virtual Agent
How can you achieve faster time-to-value with all the challenges that your business faces today?
Join us for the ninth episode of the [How To:] series on Freshservice to learn in-depth about our key product capabilities that can help you move from primitive and manual methods of ITSM to modern methods of ITSM.
About this webinar:
Episode 9: How to: Use AI and delight your employees with Freshservice Virtual Agent
Your employees have a lot of questions for your IT Teams. From questions around their licenses and access to different tools and other IT issues that they encounter. Is your IT team struggling to meet the SLAs and resolve these IT issues which are pouring in via a plethora of channels like e-mail and ad-hoc chat messages?
Join us for this talk on how Freshservice Virtual Agent can help you tackle these challenges and provide round the clock support and delight your employees through a unified experience within Microsoft Teams.
1) See how to quickly configure and integrate Freshservice Virtual Agent on Microsoft Teams
2) Discover how to effectively use Freshservice Virtual Agent and provide conversational support to your employees
3) Learn how to use Freshservice Virtual Agent to deflect IT tickets and relieve your IT agents from mundane and repetitive tasks to boost their productivity
Presenter: Deepthi Nagarajan, Product Marketer, Freshservice
Joining Details:
Thursday, July 15, 2021
9:00 AM PT/ 9:30 PM IST
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