How to use chatbots and messaging to delight your customers

Customers today expect you to value their time, to deliver answers easily, and to help them faster. Chatbots and messaging make customer service convenient, reduce support costs, and ease operations.

In this 45 minute webinar, we’ll discuss:
1. Why are Chatbots and Messaging essential in customer service today?
2. How to overcome challenges in setting up a smooth chat and messaging experience.
3. Real-world examples of how Freshdesk customers use Chatbots and Messaging to improve CSAT and agent productivity.
4. How can you get started with chatbots and messaging in Freshdesk?

Who is this session for: Freshdesk Customers in the EMEA region

Presenters:

Ujjala Katta, Lead Solutions Engineer

Natarajan C, Director - Product Marketing, Freshworks

Details:

   Tuesday, August 17, 2021

  2pm BST, 3pm CET | 5pm GST, 3pm SAST

REGISTER NOW